Technical Implementation Manager
At Flight Centre Travel Group, we provide highly individualized travel services and leading-edge technology to travelers’ across all corporate brands – FCM Travel Solutions, Corporate Traveler, Stage and Screen, CiEvents, Travel Associates and 4D Consulting.
We are one of the world's leading and fastest growing Business Travel Retailers. Our teams are the best in the business; providing clients with exceptional service and product knowledge. FCM Travel Solutions, our largest brand, is celebrating a stellar performance in the World Travel Awards' program after being named the World's Leading Travel Management Company 3 years in a row.
Technology plays an ever-increasing role in our industry; we are constantly looking at solutions to bring efficiencies to the business and to our clients. As part of the larger Flight Centre Corporate Technology family, the Online Solutions Support team spearhead training, auditing and mentorship of implementation of our proprietary Client Portal and 3rd party Online Booking Tools (OBTs), Concur Travel, Certify Enterprise Travel, AeTM and GetThere across our corporate brands in US, Canada and Latin America.
If being at the helm of it excites you, and you desire to be an expert and educator in an ever-changing environment, then this is the job for you!
This is a highly visible role and requires a mix of excellent technical, communication, presentation and customer support skills. You must be detail and result oriented, organized, resourceful and able to work autonomously. The ability to multi-task in a fast-paced customer-service focused environment is key. You are ideas driven and open to carrying out innovative new methods to gain speed in implementations through automation and process efficiencies.
Location – Remote, Canada
The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.
We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at email@example.com
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