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Trade Sales Executive (USA, Virtual)

  • Virtual, Arkansas, United States
  • Discova
  • Full time

Trade Sales Executive (USA, Virtual)

  • Are you an excellent communicator and a natural at building relationships?
  • Are you commercially savvy, and know what it takes to win the business?
  • Are you ready to be the face and voice of Discova to our clients and our partners?

Then we want to hear from you!

About Us
The Discova brand was launched in July 2019 and is the newest brand in the Flight Centre Travel Group family of brands.  The merger of Buffalo Tours in Asia and Olympus Tours in the Americas created a global DMC business with more than 20 years of experience in delivering amazing travel experiences to our customers. With a purpose to connect people and places with a world of possibilities, we are the travel people who work globally, live locally, and go the extra mile to help our partners extend their reach.

About the Opportunity
Discova is looking for Trade Sales Executive to join the team in USA (Virtual). The role of the Trade Sales Executive for North America is an exciting opportunity to promote and grow Discova trade accounts across our North Americas markets. The goal would be to handle, manage and grow our tailor-made inquiry through our agent networks within the USA and Canadian market in accordance to set targets. They create new sales opportunities by identifying top agents and networks and focus on key business areas via means of trade shows networking, webinars and other agent events. They present Discova products and services in a compelling financial and operational offering in order develop new customers and sell additional products, services, and destinations to existing ones. There will be an element of account management with existing trade accounts. This role will be the owner of our FIT Tailormade business.


Key Responsibilities:

  • Responsible for the Trade FIT tailor-made business and managing our agent networks across the USA and Canada.
  • Develop and maintain long-term multilevel relationships with key decision-makers within agent networks to improve opportunities for new sales and account development.
  • Prepare monthly reviews and reports for our key agent partners, hold monthly account meetings and trainings to ensure account performance and growth.
  • Be the voice of our agent business in North Americas by building relationships with our agent business and handling incoming inquiries such as new leads, calls, emails, etc.
  • Work with our regional FIT teams to facilitate new inquiries and to ensure agreed timelines are met.
  • Responsible for FIT Tailormade sales in Discova Asia and Americas Destinations
  • The ability to upsell on our FIT tailormade packages throughout our agent networks and establish relationships with new and current partners, building on key relationships.
  • Ability to provide sound consultation and business solutions for our agents based on their current and future needs
  • Responsible for delivering growth with existing partners in existing and new destinations.
  • Delivering a program of planned activity, host webinars, and agent training, and attend agent events when needed.
  • Sourcing new agent business across the USA and Canada but research and networking and analyzing sales figures and suggesting suitable strategies for growth.
  • Planning schedules and attending trade shows.
  • Ask as well as participate in any trainings or upskilling recommended by the leader or you feel relevant to your role.
  • Ensure you maintain up to date with product knowledge and understand the Discova offerings.

About you:
The Essentials:

  • Minimum bachelor’s degree or equivalent working experience - Degree in tourism and hospitality is an advantage
  • Experience Sales with a solid track record of successful B2B development/sales - (sales experience in the travel industry is a plus).
  • Experience working in the countries they are responsible for.
  • Fluent in written and spoken English (Spanish is a huge plus!)
  • Ability to attend trade shows and events where needed.

The Skills and Attributes:

  • Outstanding sales skills with a strong customer care focus.
  • Results Orientated and high attention to detail.
  • Excellent organizational skills with the ability to be flexible and implementing change when needed.
  • Excellent communicator to a diverse range of people (customers, suppliers, team members, leaders).
  • Able to work under pressure and juggle multiple tasks and able to work outside office hours when required.
  • Solution-focused and great at problem-solving.
  • Able to work independently and within a team assisting team members to help everyone achieve results.
  • The flexible rotating roster may include late nights, weekends, and early mornings and flexible with uncertainties/changing priorities and under pressure.
  • Willing to travel on business when required
  • Proficient with Microsoft Office applications and Discova’ s systems would be an advantage.
  • Salesforce knowledge

Finally, if you are successful, you will find out that working with Discova is more than just a job. To be part of the Discova family is to be in your element. We offer an exciting career progression globally and a fantastic and supportive team culture and social events that are the envy of the industry.

Get in touch now and Discova a world of possibilities!

Apply Now

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