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Web Support Coordinator- Hybrid- Montvale, NJ

  • New Jersey, United States
  • Flight Centre Travel Group
  • Full time

Website Support Coordinator| Flight Centre Travel Group, The Americas

 

About the opportunity:

Successful, hard-working, fun, and dynamic is how Flight Centre describes its culture. We look for smart, savvy individuals – innovative creative people who bring a real passion to their work. We value our people and reward them with a supportive work environment and a real career path. If you can relate to our culture, then this is an opportunity you won’t want someone else to take!

 

We are looking for a driven and detail-oriented web generalist who can play a key supporting role on our team. You’ll work closely with the web development and marketing team to maintain our brand websites, troubleshoot issues, validate tasks before being deployed to production, and assist with documentation and reporting.

 

Responsibilities include:

  • Support the web and marketing teams with uploading and maintaining content on our brand websites
  • Prepare reports and glean insights from Google Analytics and other systems
  • Troubleshoot and collaborate with developers to debug web applications
  • Test content and feature changes across multiple devices/browsers and provide approval before release to production site
  • Provide support across all phases of the development life cycle -- assisting with strategy and planning, gathering requirements, writing user stories/dev tasks, cross-browser testing, post-release testing
  • Maintain flowcharts and system documentation as needed

Requirements:

  • Minimum of 1 year of related experience
  • Experience with content management systems, Drupal experience a big plus
  • Working knowledge of HTML, CSS, JavaScript, and XML
  • Experience with web content creation, web design, maintenance, and usability testing preferred
  • Basic experience with Adobe Photoshop a plus
  • Experience with Google Analytics
  • Be highly organized, detail-oriented and be able to work on multiple projects at once with varying priorities and deadlines

 

Position reports to the Director of Website Development

 

About Flight Centre:

Flight Centre Travel Group has grown to become one of the world’s largest travel agency groups since its founding in 1982. Headquartered in Brisbane, Australia, the company has more than 30 brands in its portfolio, 18 office locations across the U.S., 3,000 locations worldwide and employs more than 19,000 people.

 

Benefits Include:

  • Generous remuneration structure
  • Travel perks/discounts.
  • Health & Wellness Programs and Employee Financial Wellness Services
  • Generous paid-time off policy 
  • National/International Award Nights and Conferences
  • Diversity & Inclusion initiatives
  • Benefits including vision, medical, and dental
  • Employee Assistance Program
  • 401k program with partial match
  • Employee Share Plan
  • Global career opportunities in a network of brands and businesses
  • Ongoing training and professional development
  • Fun and flexible work environment
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
    • Employee giving program
    • Annual Charity Trip
    • Office Environmental Program
    • 1 Volunteer Day per Calendar Year

#LI-REMOTE

Location – Remote, USA 

The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.

This position may be performed remotely anywhere within the United States except the State of Colorado

Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com

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