Website Project Coordinator| Flight Centre Travel Group, The Americas

Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995.  Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing – travel!

To learn more about Flight Centre Travel Group please click HERE

About The Opportunity

Successful, hard-working, fun, and dynamic is how Flight Centre describes its culture. We look for smart, savvy individuals – innovative creative people who bring a real passion to their work. We value our people and reward them with a supportive work environment and a real career path. If you can relate to our culture, then this is an opportunity you won’t want someone else to take!

We are looking for a driven and detail-oriented web generalist who can play a key supporting role on our team. You’ll work closely with the web development and marketing team to maintain our brand websites, troubleshoot issues, validate tasks before being deployed to production, and assist with documentation and reporting.

Key Responsibilities

• Support the web and marketing teams with uploading and maintaining content on our brand websites
• Prepare reports and glean insights from Google Analytics and other systems
• Troubleshoot and collaborate with developers to debug web applications
• Test content and feature changes across multiple devices/browsers and provide approval before release to production site
• Provide support across all phases of the development life cycle -- assisting with strategy and planning, gathering requirements, writing user stories/dev tasks, cross-browser testing, post-release testing
• Maintain flowcharts and system documentation as needed

Experience & Qualifications

• Minimum of 1 year of related experience
• Experience with content management systems, Drupal experience a big plus
• Working knowledge of HTML, CSS, JavaScript, and XML
• Experience with web content creation, web design, maintenance, and usability testing preferred
• Basic experience with Adobe Photoshop a plus
• Experience with Google Analytics
• Be highly organized, detail-oriented and be able to work on multiple projects at once with varying priorities and deadlines

Position reports to the Director of Website Development

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture.  We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

• Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work.
• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity, Equity & Inclusion
• Diversity Day: paid leave to observe holiday or cultural celebration of your choice Annual Charity Trip
• DEI education
• Commitment to fair practices such as regular equity assessments and inclusive recruitment protocols
• A career, not a job: We offer genuine opportunities for people to grow and evolve
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Giving Back: Proud Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising
  • Employee giving program
  • Office Environmental Program
  • 1 Volunteer Day per Calendar Year

Benefits Include:

• Generous remuneration structure
• Travel perks/discounts.
• Health & Wellness Programs and Employee Financial Wellness Services
• Generous paid time off policy 
• National/International Award Nights and Conferences
• Benefits including vision, medical, and dental
• Employee Assistance Program
• 401k program with partial match
• Employee Share Plan
• Global career opportunities in a network of brands and businesses

Location – Montvale, New Jersey USA 

If this sounds like the opportunity you have been waiting for then APPLY NOW.

The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our number one philosophy? Our people. Flight Center Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com