Collage, Poster, Advertisement, Person, Photo Booth

Workflow Associate

  • New South Wales, NSW, Australia
  • Queensland, QLD, Australia
  • Global Land Supply
  • Full time

About the Opportunity

Global Land Supply is Flight Centre Travel Group’s global in-house product procurement and consolidation business, servicing a number of Flight Centre’s worldwide selling businesses.

In conjunction with the Workflow Manager, the Associate monitors and co-ordinates the daily activities of the workflow and queues of the Distribution area, setting the priorities of contracts, updates, specials, and projects for destination. 

You will collaborate daily with other teams, in particular, the procurement and outsourcing teams, using defined processes and independent judgement to properly diffuse escalated or more complex issues in the most expedient manner possible. 

You will maintain strong relationships with our supplier partners to increase speed to market, ensuring that content is entered in an accurate, consistent and timely manner, thus maximising total turnover volume and allowing for ease of sale to the selling partners.

This role may be based in either Brisbane or Sydney.


Key Responsibilities

  • Manage workflow of incoming contracts, specials and promotions to increase speed to market and support the strategy of the team
  • Liaise with procurement, suppliers and other teams to ensure management of any escalations in a timely manner
  • Ensure issues and recommendations with regard to programs, tools, projects, and processes are properly being followed
  • Champions recommendations to Workflow Manager for change/improvements
  • Promotes achievement of common goals


You Will Need:

  • TravelBox, Hotelhub, Travolutionary back office systems experience
  • Microsoft Office Suite – Excel experience is essential
  • Minimum 2 years’ experience in the travel industry and/or wholesale travel product business
  • High attention to detail and ability to resolve issues
  • Setting, managing and meeting work timelines
  • Establishing and managing people and resources required to achieve goals


In reward for your commitment and performance you will receive:

  • Work with Australia’s largest travel retailer
  • Global career opportunities in a network of brands 
  • We embrace a hybrid workplace, with work from home and office options available
  • Travel discounts on flights, hotels and insurance for you, your family and friends
  • Thrive in a diverse and inclusive environment
  • Discounted financial and health services
  • Access to our 24/7 gym located at global Head Office  
  • Find our full list of benefits here:

Apply Now

Not You?

Thank you and hold tight, you will now be directed to our Apply Portal to complete your application


Recommended Jobs

Product Designer (UX/UI) - Remote, USA

512665 Virtual Arkansas United States Virtual, Arkansas, United States StudentUniverse Marketing, Web, Creative & UX
As a part of the Product Management team, you will be an integral part of every stage of the product development process. Leading the UX and UI design throughout, you will be involved in the product strategy from discovery to delivery to iteration...

FCM - Sales Director - Remote, Toronto

512654 Ontario Ontario Canada Ontario, Canada FCM Business Development , Corporate & Group Travel
Due to growth, we have an excellent opportunity for an experienced mid-size market sales consultant to join our successful sales team. The Sales Director will contribute to the growth of mid-size multinational business travel by sourcing, selectin...

Not right for you?

Sign up to job alerts!

Not You?

Thank you