How did your journey begin?
My journey started way back in 2005 as a novice consultant with Escape Travel, I was there for around 18 months before the excitement of working for an airline got the better of me. I came back to FCTG in 2013 and have been here ever since!
What roles have you held?
Consultant, Assistant Team Leader, Team Leader & Village Leader. Mostly across Flight Centre Brand before moving over to Cruiseabout Australia in March 2025.
What does your role look like today?
Today I am the Team Leader of Cruiseabout Australia Narellan and get to lead a team of 7 passionate cruise enthusiasts helping match the right cruise to the right client and help plan unforgettable cruise holidays.
What keeps you inspired?
The clients - we get to be a part of their amazing holidays and book some amazing ships all over the world. Second to that would be the diverse opportunity I have within FCTG to continue to grow and expand as a leader.
Who are you outside the office?
A huge musical theatre nerd - you'll find me on stage performing (in my spare time) as well as a cheeky karaoke competition on board a ship
What's your favourite destination & why?
This is a tough one! My favourite city is Cusco in Peru - the mix of Spanish/Andean culture, amazing food and wandering the small cobblestone streets was such a highlight.
My favourite place I've cruised is the Galapagos Islands - small ship, so remote & the most amazing up close and personal encounter with the marine life. Everyone must go in their lifetime!
Thanks for sharing your story Lauren!
Navigate your Career. Explore the World.
- Alumni
