Communications Manager - South Bank, QLD
- Develop and execute the communication strategy for the GBS division, aligning messaging with business priorities and transformation objectives.
- Create engaging content and campaigns across multiple channels, including leadership, change, employee, and business communications.
- Act as a trusted advisor to GBS leaders and executives, providing strategic communication counsel and stakeholder support.
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Lead communication planning and delivery for the GBS transformation office across multiple projects and initiatives.
- Support crisis communication and issue management, ensuring timely and effective responses.
- Provide communication input and employee messaging support for AI and digital transformation initiatives.
- Bring strong content creation capabilities, including Canva design, image generation, video editing, and basic filming skills.
- Thrive in a fast-paced environment by managing competing priorities, partnering with stakeholders at all levels, and being willing to roll up your sleeves when needed.
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
- 4-6 years' experience in internal communications, change communications, or a related communications role.
- Degree in Communications, Journalism, Public Relations, Media Studies, Marketing, Business, or equivalent experience.
- Demonstrated experience developing and implementing communication strategies.
- Experience advising senior leaders and executive stakeholders.
- Strong writing, editing, storytelling, and content creation skills.
- Experience supporting organisational change, transformation, or employee experience initiatives.
- Canva proficiency, including design, image generation, and content creation.
- Video editing experience and basic filming skills using an iPhone or camera.
- Experience with marketing platforms such as HubSpot or similar.
- Strong Microsoft Office skills.
- Excellent stakeholder management, prioritisation, multitasking, and project management capabilities.
- Experience communicating AI, technology, or digital transformation initiatives to employee audiences.
What you'll Enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised Learning & Development pathway options
🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave
