Contracting Manager - Asia Pacific
About the Opportunity
- Oversee sourcing and contracting activities for hotel, transfer, day tour, and experience suppliers across APAC leisure markets
- Secure competitive rates, value-adds, and contract terms aligned to customer and brand requirements
- Support strategic supplier negotiations, contract escalations, and commercial problem-solving initiatives
- Manage supplier relationships and lead performance reviews to strengthen commercial partnerships
- Monitor key commercial metrics including Total Contract Margin (TCM), win/direct percentage, production trends, availability, and rate integrity
- Provide commercial insights and market intelligence to Revenue Management teams to support pricing and yield strategies
- Collaborate with Operations, Distribution, and Technology teams to ensure contracted content is accurately integrated and performing effectively
- Partner with Product and Marketing teams to support supplier promotions, campaigns, and content quality improvements
- Analyse commercial performance data and provide recommendations to procurement leadership and key stakeholders
- Ensure contracts meet legal, risk, compliance, ethical, privacy, and governance requirements
- Drive continuous improvement initiatives across contracting processes, supplier onboarding, and procurement tools
What you will need:
- 2-3 years' experience in hotel procurement, market analysis, or a similar commercial role
- Proven experience in competitive analysis and market intelligence
- Strong negotiation, supplier management, and stakeholder engagement skills
- Experience analysing commercial performance metrics and identifying growth opportunities
- Experience working with booking platforms such as Helio, Salesforce, HotelHub, and ideally Gimmonix
- Strong commercial acumen with an understanding of pricing, margins, and competitive positioning
- Analytical and data-driven decision-making capability
- Excellent relationship-building and cross-functional collaboration skills
- Ability to work across multiple systems and quickly learn new platforms
- Wholesale, retail, or travel industry experience preferred
- Tertiary qualification in Business, Hospitality, or a related field desirable
What you'll Enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
🎉Development: Individualised Learning & Development pathway options
🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉 Social: Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year including our most popular events on the calendar - the Global Gathering (Bangkok '26, Sydney '27) and EOFY Celebration
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism so as a leading travel group, we have made efforts to create positive outcomes for destinations, communities, and wildlife too
Please Note: applications can only be considered by candidates who are based in Australia and have the right to work without restriction or requiring visa sponsorship.
