Corporate Traveler - Corporate Land Program Manager - New York, NY
Corporate Land Program Manager
A world where tech and people work collectively to make corporate travel simpler, faster and easier.
Corporate Traveler is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travelers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been helping go-getter businesses grow through travel.
Corporate Traveler has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than 26 years and is a key contributor to the ongoing strength of FCTG’s corporate travel division. Award winning, forward thinking and fun to work for – this is a business for people who love travel, are team players and customer service oriented.
To learn more about Corporate Traveler please click HERE
About The Opportunity
Key Responsibilities
Rate Negotiation & Program Strategy
- Serve as the SME hotel and car rate negotiation expert, advising when to negotiate client-specific rates versus leveraging existing preferred programs
- Analyze industry benchmarking and internal performance data to develop effective hotel and car program strategies
- Build and maintain negotiation frameworks that balance customer value with commercial return
- Translate broader supply strategy and preferred partner priorities into actionable recommendations for SME customers
- Build and maintain hotel-level supplier relationships with key partners
- Negotiate directly with hotel partners to secure competitive programs
- Support hotel and car program negotiations across Corporate Traveler and Stage & Screen accounts
Internal Enablement
- Train sales, account management, and travel consultant teams on negotiation strategy and program positioning
- Support marketing teams with content that communicates program value and strategy
- Clearly communicate negotiation recommendations and rationale to internal stakeholders
End-to-End Process Ownership
- Design and implement processes connecting rate negotiation, rate loading, and commission collection
- Partner with rate loading and commissions teams to ensure negotiated terms are accurately captured and implemented
- Identify process or data gaps that create revenue leakage or missed commission opportunities
- Improve program governance, tracking, and compliance across the negotiation lifecycle
Innovation & Efficiency
- Leverage AI tools to improve efficiency and enhance negotiation strategies
- Incorporate new data sources into commercial decision-making
- Utilize AI-driven market trend analysis and predictive insights to inform future program strategy
Reporting & Impact
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Measure and communicate customer savings, margin improvement, and commission capture
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Develop reporting on negotiation pipeline, program performance, and return on investment
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Present recommendations, strategies, and results to senior stakeholders in a concise and actionable manner
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Other duties and tasks as assigned
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Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
Experience & Qualifications
- Experience and/or knowledge of corporate transient travel
- Experience using CVENT Lanyon for transient hotel sourcing and negotiations
- Experience negotiating hotel and/or car commercial programs strongly preferred
- Proven ability to build and maintain hotel-level supplier relationships
- Strong analytical skills with the ability to quantify commercial impact and develop data-driven strategies
- Highly organized with the ability to manage multiple concurrent negotiations and stakeholders
- Strong communication and presentation skills with the ability to simplify complex concepts
- Understanding of hotel and car rate structures and corporate travel programs
- Familiarity with GDS and online booking tools such as Concur and Sabre preferred
- Experience building and managing cross-functional processes
- Bachelor's degree or equivalent practical experience
Work Perks! - What’s in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
- Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
- Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
- Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
- Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
- Personal connections: We are a big business founded on personal relationships.
- Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
- A career, not a job: We offer genuine opportunities for people to grow and evolve
- We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
- Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.
Benefits Include:
- Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 9 recognized holidays annually.
- Travel perks/discounts
- Health & Wellness Programs and Employee Financial Wellness Services
- National/International Award Nights and Conferences
- Health benefits including, medical, dental, vision, gender affirming care, and fertility care
- Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
- Flexible Spending Accounts
- Employee Assistance Program
- 401k program with partial match
- Tuition Reimbursement Program
- Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
- Global career opportunities in a network of brands and businesses
*Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state.
Location – New York, New York
If this sounds like the opportunity you have been waiting for then APPLY NOW.
For this position, we anticipate offering an annual salary of $82,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.
We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
Our number one philosophy? Our people. Flight Centre Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com
🌟 GBTA WINiT Top 50 Award Recipients (2018–2025)
💫 CHHR: 5-Star DE&I Employer (2023, 2024, 2026)
🌍 Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023–2025)
📰 Newsweek: America’s Greatest Workplaces for Diversity (2024)
💛 Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025)
✈️ OutThere Awards: Inclusive Travel Finalist (2025)
🏅 Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)
🤝 2026 Disability Index®: World’s Top Disability Inclusive Business
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