Open up the world to those who want to see.  whakatuwhera te ao ki te hunga e hiahia ana ki te kite

Hello, Hej, 你好, Salut!

At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel! 

Open up the world to those who want to see. whakatuwhera te ao ki te hunga e hiahia ana ki te kite

Join our Infinity Holidays team as the key connection between Infinity and our agency partners. You'll drive sales growth through product and systems training, stakeholder engagement, and ongoing support across our travel consultant network. This is a dynamic role combining relationship management, training delivery, sales development, and customer support while representing Infinity at industry events and conferences.

About the role. Mō te Tūranga

• Develop and grow sales across the agency network by promoting Infinity Holidays products and services
• Design, deliver and facilitate engaging systems and product training, including onboarding sessions and webinars
• Build and maintain strong relationships with agency partners, suppliers and key stakeholders
• Represent Infinity at trade shows, conferences and industry events
• Provide day-to-day support, resolve customer and product issues, and assist with training across the wider business
• Use reporting, Salesforce and market insights to identify opportunities and drive business growth

About you. mo koe

• Minimum 5 years' experience in a travel retail, wholesale or related travel environment
• Strong knowledge of travel agency processes and the supplier landscape
• Experience using Helio, Salesforce and cruise booking systems
• Confident presenter with excellent communication and relationship-building skills
• Highly organised with strong planning, time management and problem-solving abilities
• Commercially minded, data-driven and comfortable using reporting to drive sales outcomes
• Self-motivated, customer-focused and able to work independently in a fast-paced environment
• Flexible, adaptable and passionate about supporting travel partners to succeed

Some of our benefits. Ngā mea e tukuna ana e mātou

• Tick destinations off your bucket list with our discounts on travel and accommodation 
• Employee Share Scheme through Equate Plus 
• Access to in-house financial and health services
• Receive ongoing training and professional development  
• Hybrid working model 
• Preference for internal progression through Brightness of Future
• Global career opportunities in a network of brands and businesses at your fingertips  
• Opportunity to attend global awards events, including Global Gathering (Lisbon 2024, LA 2025, Bangkok 2026)  
• Various social events to promote networking, the celebration of wins, and sometimes just for fun!  

   

   

  
  We value you... 

  Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.  

   

  Who we are... 

  Since our beginning, our vision has always been to open up the world for those who want to see. 

  As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties).  

  We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future. 

  We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities. 

  Irreverence. Ownership. Egalitarianism

#LI-NL1 #FCB #LI-Hybrid