Technical Lead - South Bank, QLD
At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel!
As a Technical Lead, you will play a pivotal role in shaping the design, development, and delivery of innovative technical solutions that support customer and business outcomes. You will lead a team of engineers, champion modern software engineering practices, and help drive a culture of continuous improvement. Working closely with product teams, architects, and stakeholders, you will influence technical direction while mentoring and developing engineering talent.
You'll be joining the MyAccount team, responsible for customer account and profile management across 4 FCTG brands — covering login, account details, and preferences for around 700,000 members globally. The stack is TypeScript, React, and Next.js on the frontend, a Fastify API backend, and Auth0 for authentication.
Day to day:
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Lead the design, development, and delivery of technical solutions that align with customer needs, business objectives, and engineering best practices
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Provide technical leadership across the team by guiding solution design, resolving technical challenges, and identifying capability gaps in collaboration with architects and stakeholders
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Coach, mentor, and develop engineers, fostering a high-performing team culture and supporting individual and team growth
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Champion Agile ways of working, continuous delivery, test automation, and engineering excellence to improve team effectiveness and delivery outcomes
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Drive modern software engineering practices, including secure coding, management of technical debt, and adoption of contemporary architecture patterns such as microservices, event-driven architecture, and serverless solutions
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Ensure the reliability, security, and ongoing support of production systems through proactive risk management, security reviews, and continuous improvement initiatives
You'll be perfect for the role if you have:
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7+ years' professional experience in a senior software engineering role
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Bachelor’s degree or demonstrated equivalent industry experience
- Hands-on experience with Auth0, including passwordless authentication flows (e.g. Universal Login email-code/magic-link passwordless, SMS-based MFA/OTP)
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Demonstrated understanding of Agile principles, practices, and software delivery methodologies
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Strong knowledge of modern software engineering principles, secure coding practices, and solution design
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Proven experience leading, coaching, and developing engineering teams while building strong stakeholder relationships
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Strong commercial acumen with the ability to manage competing priorities, identify risks and opportunities, and deliver business outcomes
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Experience with modern architectural patterns such as microservices, event-driven architecture, and serverless solutions; experience within travel, retail, or internet-scale environments is highly regarded
What you will enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place to Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised, ongoing Learning & Development via communities of practice. Dedicated time to learn, share and collaborate skills, interests and goals, as well as contribute your own expertise and insights of others.
⭐Innovation Days where you have the opportunity to create, collaborate, and bring innovative concepts to life!
🧑💻Dedicated Engineering Days, often hosted by technology partners off-site, where staff have an opportunity to increase knowledge and skills, and test out new and exciting technologies.
🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
♀️Women in PM&E group - this comprehensive program aims to foster gender diversity and empower and support women in their pursuit of successful careers in technology. It encompasses a variety of initiatives, workshops, mentorship opportunities, and networking events.
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave
Irreverence. Ownership. Egalitarianism.
#LI-ME1#LI-Hybrid
