At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel!  

• Manage the product lifecycle of our finance platforms (Business Central, Tramada and WEX) as the subject matter expert on what each can and can’t do
• Track the vendor roadmaps, including BC release waves and Tramada and WEX updates, and assess what’s coming and how it affects us
• Understand how BC features and functions can be used to meet business needs, and recommend where we adopt, configure or work around them
• Own how billing events flow from booking systems into BC via integration to create sales orders, invoices, credit memos and journals, and how that logic evolves as markets and volumes grow
• Manage vendor relationships with NCS, Microsoft, Tramada and WEX, covering product health, support and service requests, and escalation. Some requests are pure support, others involve integration changes
• Scope and prioritise integration work with each vendor, partnering with delivery teams to implement it
• Define, track and report platform health measures and OKRs to key stakeholders
• Gather stakeholder feedback into platform priorities, and train stakeholders to get more value from the platforms
• Contribute to a safe, inclusive and accessible work environment where all Flighties feel welcomed, respected and supported to thrive

• Access and identity: Run the BC user lifecycle (provisioning, offboarding, roles, licences, privileged access) and the Entra ID sync
• Releases and environments: Manage monthly updates and Wave releases across prod, UAT and sandbox, including PTE recompilation and API deprecation checks
• Integration health: Monitor journal posting from the integration layer into BC, resolve failures, and maintain Job Queues
• Oversee finance support requests, audit queries, and compliance-driven BC changes
• Maintain the BC Administration Runbook, review audit logs regularly, and escalate risks to the Head of Engineering

• 4+ years in a technical product management role, and a Bachelor’s degree or demonstrated equivalent experience
• Understanding of finance processes (AR/AP, journals, reconciliations) and ERP release management
• Experience managing SaaS vendors and their support and service models
• Experience monitoring APIs and integrations, ideally across multi-region, multi-currency environments
• Demonstrated understanding of Agile principles and processes
• Experience defining and measuring OKRs, KPIs and business outcomes
• Proven problem-solving, prioritisation and change management skills

• Hands-on experience with Business Central SaaS administration (Admin Center, permission sets)

What you will enjoy:

🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place to Work® Australia New Zealand Pty Ltd

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability 

🎉Development: Individualised, ongoing Learning & Development via communities of practice. Dedicated time to learn, share and collaborate skills, interests and goals, as well as contribute your own expertise and insights of others.

⭐Innovation Days where you have the opportunity to create, collaborate, and bring innovative concepts to life! 

🧑‍💻Dedicated Engineering Days, often hosted by technology partners off-site, where staff have an opportunity to increase knowledge and skills, and test out new and exciting technologies. 

🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

♀️Women in PM&E group - this comprehensive program aims to foster gender diversity and empower and support women in their pursuit of successful careers in technology. It encompasses a variety of initiatives, workshops, mentorship opportunities, and networking events.

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within 

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026) 

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

Irreverence. Ownership. Egalitarianism.