About the Opportunity

We're looking for a Workforce Planning Assistant Team Leader to join our Workforce Planning team in Brisbane. This is an exciting opportunity to combine your workforce planning expertise with leadership development, supporting the Team Leader in driving operational excellence, roster optimisation and stakeholder engagement across the business.

Working closely with leaders and key stakeholders, you'll help ensure our workforce planning practices support business performance, compliance requirements and an outstanding employee experience.

What You Will Do

• Support the Team Leader in providing leadership, direction and development opportunities for the Workforce Planning team.
• Develop, coordinate and maintain rosters in line with the Flight Centre Agreement, relevant Awards and legislative requirements.
• Analyse workforce data and deliver reporting to support informed business decisions.
• Partner with leaders to optimise rostering practices, improve workforce effectiveness and minimise pay and compliance risk.
• Facilitate training and provide guidance to leaders on rostering, award interpretation and compliance obligations.
• Build strong relationships with stakeholders and contribute to solutions that support business needs and team success.

What You Will Need

• Experience in workforce planning, rostering and/or payroll environments.
• Experience using rostering systems and interpreting workforce data.
• Strong communication, stakeholder management and influencing skills.
• The ability to balance multiple priorities while maintaining a high level of accuracy and organisation.
• A collaborative approach and passion for supporting team performance and development.
• Previous FCTG experience and a business-related qualification will be highly regarded but are not essential.

What you will enjoy:

🙋🏾‍♀️Culture: you will be employed by Flight Centre Travel Group Australia (FCTG) - an inclusive company that offers a team culture like no other in the industry. We are proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd 2026

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minorities and people with disability, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status 

🎉Development: Individualised Learning & Development pathway options

🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 500+ of Australia’s leading retailers, health and wellness providers, financial planning advice, employee share plan and more

🌏Travel Discounts: Including family and friends - on flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within  

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym, fitness classes and wellness programs, end-of-trip facilities

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Embrace the famous Flight Centre culture at our industry and Reward & Recognition events throughout the year, including our most popular events on the calendar, the Global High Achievers Gathering (Bangkok in 2026) and huge EOFY Celebration 

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving; volunteering and fundraising; paid parental and volunteer leave

💚Sustainability: The protection of our environment is essential to the future of tourism, so as a leading travel group, we have made efforts to affect and maintain positive change to the environment

Please Note: Applications can only be considered by candidates who are based in Brisbane or willing to relocate and have the right to work in Australia without restriction or requiring visa sponsorship. Remote working options are not available for this position.