40 Years of Taking Off: Skroo reflects on 40 years of travel and what the future holds

Person, Building, Clothing, Apparel, Metropolis, Urban, City, High Rise, Sleeve
May 31, 2022

This year marks a very special occasion for Flight Centre Travel Group, not only in Australia but in suburban strips, shopping malls and high streets all around the world where our iconic brand is represented. In 1982, 40 years ago, we opened our first shop in Australia.

Our 40th birthday milestone is an acknowledgement of our Australian roots, and the birth of a brand that became the catalyst for all of our success and brand diversification to follow.

More than 40 years ago, I flew to London as a uni grad and had a hair brained idea that buying a run-down double-decker bus would be a cheap, but effective, way to drive around Europe. A few friends liked the idea too and pretty soon, we worked out people would actually be willing to pay to come along with us on some of our fun.

That was the start of Top Deck Travel and became the catalyst for the birth of Flight Centre in Australia.

It's been a privilege to watch the growth of the travel industry, both in Australia and globally, over the past 40 years. It’s safe to say I’ve done my fair share of travel but this is the most incredible journey I’ve been on.

To our customers, who have let us play a part of their travel memories, and to our people, past and present, who have contributed to the company’s enduring success over the past 40 years, thank you. Here’s to the next 40.

 

Air travel – Sydney to London in less than 6 hours

Over the next 40 years I think the most significant change for long haul travel will be in flight times. Using a new generation of high speed (Mach3) intercontinental aircraft, travellers will be able to get from Sydney to somewhere like London or New York in less than 6 hours. The planes are powered by liquid Hydrogen processed by renewables. The fuel cost is about double relative the cost of kero in 2022.

Coach touring – immersive cultural experience

Back in the 80s, European coach camping tours were marketed at 18-25 year olds and the most common itineraries were around the 10-week mark. Travellers would stay in tents or converted Double Deckers (favoured by our own Top Deck brand) and come home with tales of seeing many new countries and experiencing a taste of what they have to offer. Over the next 40 years, touring will focus on more intimate, experiential memories in smaller groups (25 max). Instead of building larger 10-week itineraries covering multiple countries, tourers will spend about 3 weeks in a single region, staying in hostels as a more experiential way to immerse yourself in the destination.

Cruising – riding big waves

Over the past 40 years, cruising has been largely contained to popular ocean cruising in large ships, but we’ve seen river boat cruising and smaller expedition ship journeys grow in the lead up to Covid. I predict cruising of all sorts will see a resurgence over the next 40 years as ocean, river and expeditions grow in popularity dramatically as an industry in all 3 sectors.

Hotels – rise of the boutique brand

Big, branded hotel chains have dominated accommodation preferences for 40 years but I anticipate smaller, boutique brands will become more popular as travellers seek a unique stay to complement their in-destination experience. Our own (Turner-family owned) Spicers boutique offering continues to grow in line with pandemic-driven demand for tranquil, nature-based getaways.

Graham Turner 
Founder and Global CEO, Flight Centre Travel Group 

 

Related stories

Clothing, Mountain, Outdoors, Nature, Person, Hood, Ice, Sleeve, Snow, Glacier
Flight Centre combats the complexities of modern-day travel with tailored service offerings for its customers

The complexities of post-COVID travel have only reinforced the value of expert travel managers and advisors. To combat this, Flight Centre has strengthened its offerings to its customers with several...

Read more
Person, Fitness, Working Out, Sport, Exercise, Sports, Gym, Shorts, Clothing
With FCTG’s host of brands, Sarah was able to find her BOF while pursuing her passion

Sarah launched her Flight Centre Travel Group career in 2008 as a Travel Sales Consultant at Flight Centre West End in Brisbane. While she worked full time in her role,...

Read more
Person, Tie, Accessories, Shirt, Clothing, Boy, Traffic Light, Light, Waiter
Flight Centre solidifies its store network and reopens the last of its hibernated locations in Australia

After over 800 days spent with the “closed” sign on the door, the last of our red and white Flight Centre retail stores across the country will finally reopen their...

Read more

Join our talent network today.

It’s in our DNA. We like to keep it in the family. Whether you are a former Flightie or travel industry professional, register your details to get prioritised access in the job queue and be the first to receive job alerts from FCTG.

Not You?

Thank you

Recommended Jobs

Customer Experience Data Specialist - South Bank, QLD

524529 Queensland QLD Australia Queensland Marketing Marketing, Web, Creative & UX Full time
Flight Centre Travel Group is looking for a Customer Experience Data Specialist to help make the most of data for improving customer experiences, with a focus on Voice of Customer (VoC) insights and connecting data from CRM and operations. The rol...

Videographer - Broadbeach, QLD

524659 Queensland QLD Australia Queensland Ignite Marketing, Web, Creative & UX Full time
Ignite your passion at an awarding winning travel business that's ready to take you places. Join this energetic team and APPLY NOW!

Market Merchandiser (FCB Australia & New Zealand) - South Bank, QLD

524698 Queensland QLD Australia Queensland Flight Centre Brand Marketing, Web, Creative & UX Full time
As a Market Merchandiser for Flight Centre Brand (FCB), you’ll align products with marketing briefs, manage campaigns, and ensure website offerings meet local market needs. You’ll analyze performance, track trends, and collaborate globally to supp...

Foreign Exchange Consultant (Part Time) - Travel Money Oz - Maroochydore, QLD

524718 Queensland QLD Australia Queensland Travel Money Group Leisure Travel & Retail Part time
Unlock wanderlust for customers across the country by providing foreign currency solutions that help customers get more out of their holiday.

Flight Centre - Travel Consultant - Vancouver, BC

524713 British Columbia British Columbia Canada British Columbia Flight Centre Brand Leisure Travel & Retail Full time
Join our team as a Travel Consultant and turn wanderlust into reality! You'll be the mastermind behind unforgettable journeys, from planning to booking seamless getaways. Dive into a world where every day is a new destination, crafting dream vacat...