Why Networking is Key to Growing Your Career

Shorts, Clothing, Person, Bridge, Sea, Outdoors, Nature, Pants, Sleeve, Shoreline

It’s not what you know, it’s… well, you know the rest. We’ve all heard it a million times. It’s who you know that opens doors. And it’s who you know that advances your career. 
 
I can certainly attest to this. 
 
I started with Flight Centre Travel Group (FCTG) 13 years ago as a Travel Consultant with the Student Flights brand (before being rebranded as Universal Traveller) while studying a business degree at university. After progressing through the ranks in my store to become  Team Leader, I was then able to take advantage of a new position that opened in Flight Centre Travel Group head office as a Product Marketing Specialist. I soon continued my progression to become a Marketing Manager before becoming the Head of Marketing at Travel Money Group and today, I am Head of Marketing for Flight Centre Brand.

I’m here because I’ve backed myself time and time again even if I didn’t have all the ‘skills’ that the job descriptions have asked for. But this self-belief hasn’t come naturally. I’ve leaned on my leaders, peers and mentors to give me advice and build the confidence that I needed to continue to grow and develop my career. They’ve instilled an attitude in me to always go for opportunities. You might be told NO but you’ll learn from that experience. That’s much more valuable than not doing anything and wondering what could’ve been or finding out who ultimately landed the role and realising you would have been in with a chance. 

Career Development Networking

Networking and having a strong resume are both critical. But in the end, it’s having good relationships internally and externally that are most helpful — not only for getting a position but to be able to share ideas and understand and question other people's perspectives.  

I believe internal and external networking are both valuable. Internal networking helps you navigate the business with inner knowledge and opens up opportunities you might not have seen before — and in a company as big as FCTG, there are literally thousands of people already working here who you can connect with. External networking, on the other hand, gives you fresh ideas and new perspectives on challenges.

How to Improve Your Networking Skills

There’s an art to great networking. Firstly, don’t resort to an email or a phone call if you can help it. A face-to-face conversation, whether it’s over coffee, in the hallway or the elevator — or even a formal meeting is much more effective. 

Here are some of my top tips for better networking, especially if you’re not a confident communicator:

Always come prepared. Before any encounter, research the person you want to connect with and have an idea of what you want to ask them beforehand.
Be yourself. Doesn’t matter if you’re an introvert or extrovert, blue-sky thinker or detail-orientated — we all have stories about successes and failures to share. Share yours and ask them what theirs are. 
What are the networking opportunities like at Flight Centre?

Formal or informal mentor opportunities are always available. If you reach out to a peer or leader who you want as your mentor, in most cases, they would love to do it but YOU need to drive it. There are also less formal opportunities to network within the business like at our Buzz Nights (monthly business social events), Friday night drinks as well as discipline and retail conferences.

But remember, any time where different people come together is a networking opportunity, including your classic water cooler chat. As long as you know what you want your personal brand to be and who you want to talk to, opportunities are endless.

Related stories

Person, Fitness, Working Out, Sport, Exercise, Sports, Gym, Shorts, Clothing
With FCTG’s host of brands, Sarah was able to find her BOF while pursuing her passion

Sarah launched her Flight Centre Travel Group career in 2008 as a Travel Sales Consultant at Flight Centre West End in Brisbane. While she worked full time in her role,...

Read more >
Furniture, Hammock
Calling all travel experts to join the industry's most exclusive club

Our corporate customers now have access to the latest industry deals on both their business and leisure travel, thanks to the recently revamped ‘Leisure Club’ and our global network of...

Read more >
Clothing, Mountain, Outdoors, Nature, Person, Hood, Ice, Sleeve, Snow, Glacier
Flight Centre combats the complexities of modern-day travel with tailored service offerings for its customers

The complexities of post-COVID travel have only reinforced the value of expert travel managers and advisors. To combat this, Flight Centre has strengthened its offerings to its customers with several...

Read more >

Join our talent network today.

It’s in our DNA. We like to keep it in the family. Whether you are a former Flightie or travel industry professional, register your details to get prioritised access in the job queue and be the first to receive job alerts from FCTG.

Not You?

Thank you

Recommended Jobs

Liberty Group Travel - Group Travel Specialist - Remote, US

516703 Virtual - USA United States Virtual - USA Liberty Travel Leisure Travel & Retail
Liberty Group Travel provides everything from destination weddings and celebrations to work meetings. Our team of specialists handle the logistics, so all our clients need to think about is connecting with friends, family, or colleagues.

Jr. Accounting Clerk - Montvale, NJ

516701 New Jersey New Jersey United States New Jersey Flight Centre Travel Group Finance & Strategy
Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spa...

Revenue Manager

516699 New Malden Greater London United Kingdom New Malden Flight Centre Leisure Travel & Retail, Operations & Professional Services
As a Revenue Manager you will be responsible for analysing data and trends, monitor market competition, evaluating ad-hoc reports as necessary and maximizing margin. You will also be responsible for making pricing recommendations across the sellin...

D365 System Administrator

516698 New Malden Greater London United Kingdom New Malden Corporate Technology Information & Technology
The primary function of the D365 System Administrator role is to support and maintain both the D365 System and Finance and Operations application, including configuring financial modules, monitoring performance, and troubleshooting issues.

Service Desk Manager

516697 New Malden. Wimbledon Greater London United Kingdom New Malden. Wimbledon ETS Information & Technology
The Level 2 Service Desk Team Leader is responsible for managing daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that the service desk is constantly developin...