As the Martech Delivery Lead, you will be responsible for overseeing the success of our Global Leisure Martech initiatives. Your role will involve leading a team of talented developers to create innovative marketing solutions using the Salesforce Marketing Cloud platform and other MarTech tools. 

Who you are:

• 3 years of experience managing a team
• Experience as a technical business analyst
• Strong understanding of Agile methodologies (Scrum, Kanban)
• Experience with Salesforce Marketing Cloud and other relevant MarTech tools
• Knowledge of software development methodologies and best practices
• Experience with using JIRA and Confluence
• Experience with data integration and API concepts (Preferred) 
• Experience working in a marketing department (Preferred) 

What you'll be doing: 

• Lead across all MarTech developers and foster a collaborative and highperforming culture
• Assign tasks, set clear expectations, and provide regular feedback to the team
• Helping to define and refine solution requirements ready for prioritisation and development
• Lead testing with documentation and execution 
• Run regular showcases
• Manage the end-to-end delivery of MarTech projects, ensuring they are aligned with business goals and delivered on time and within budget
• Plan, prioritise, and track project timelines and milestones
• Identify and mitigate project risks and issues
• Key role in agile software development, including estimations, planning, user story acceptance and release activities
• Manage the product backlog, including prioritisation, grooming and defect
• Stay up-to-date with the latest trends and technologies in the MarTech industry
• Provide technical guidance and support to the development team
• Collaborate with business analysts and other stakeholders to translate business requirements into technical solutions
• Implement robust quality assurance processes to ensure the delivery of high-quality solutions
• Conduct regular code reviews and testing to identify and fix defects
• Monitor system performance and address any issues promptly
• Prioritise defects and code reviews by peers

What you'll Enjoy:

🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Lt

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability 

🎉Development: Individualised Learning & Development pathway options

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within  

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)  

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment