About the Opportunity

We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service. We open the world for those who want to see it and a career at Flight Centre opens more than doors.

Flight Centre Travel Academy (FCTA) is Flight Centre's external education business - offering university level courses with jobs and careers in the Travel and Tourism industry. 

We have an opportunity for two Facilitators whose focus is to deliver exceptional student learning experiences for a tertiary-level Diploma of Travel and Tourism qualification. These roles are vital in engaging students and ensuring their compliance with tertiary education standards and business operations.

You will assist in creating and delivering an engaging and interactive learning environment that inspires our students by fostering a supportive and inclusive atmosphere.

These full time roles will be based in Sydney and Melbourne.

What you will be doing:

• Online facilitation of course subjects, Q&A sessions, role plays, coaching calls and O-Week sessions
• In-person facilitation of course subjects and student events
• Conduct coaching calls regularly
• Student support through our One Best Way processes of extensions, academic integrity, and assessments
• Provide clear outcome-based feedback to students
• Grading of student assessments (role plays, essays, case studies, presentations)
• Assessment moderation
• Scholarly projects
• Monthly subject set up and reporting

Who You Are...

• Minimum 5 years’ experience in the Travel and Tourism industry
• Previous facilitation and/or training experience
• Have a strong focus on development and teamwork
• Excellent communication skills both written and verbal
• Ability to build strong relationships with internal and external stakeholders
• Be self-driven, self-motivated individual, who can demonstrate these skills daily to students

You'll earn extra points with...

• Online facilitation experience 
• Broad travel and tourism industry experience
• Diploma of Travel and Tourism
• Bachelor level qualification / Graduate certificate in Teaching and Learning 

What's in it for you...

• Salary: The successful candidate will be rewarded with a base salary package of $85 k (+ super), plus a potential 10% bonus, with global career advancement and travel opportunities! Work with some of the largest and most well-known businesses in Australia and colleagues across the business
• Culture: You will be employed by a company that takes pride in their employees and offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
• Development: individualised Learning & Development pathway options
• Exclusive Staff Discounts: accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
• We love to travel: exclusive discounts, including family and friends, on flights, hotels, tours, cruises, travel insurance and more
• Flexibility: Monday to Friday week, business hours with flexible options
• Brightness of future: career opportunities in a network of brands and businesses across the globe - we promote from within  
• Corporate Health Discounts: access exclusive discounts on health insurance plans for you and your family with our partner, BUPA.  
• Social: regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)  
• Sustainability: the protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
• Our People: Flight Centre Travel Group is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are, to foster inclusivity and collaboration. We celebrate you! 

Please note: applications can only be considered by candidates who are based, and have the right to work, in Australia without restriction or requiring visa sponsorship. Remote working options are not available for this position.