Deliver top-tier accredited training services at Flight Centre Travel Group as part of an integrated model, reporting to the Leader for Accredited Training. Your role will go beyond standard pathways, driving engagement and integration into FCTG's business practices. Ensure that all training, assessments, and administrative tasks are completed efficiently and adhere to Registered Training Organisation standards. Join us in pushing the boundaries of learning and development excellence!

This role may based in the North Sydney, Brisbane or Melbourne.

Day to day you will...

• Inspire and support participants in elevating their skills with our accredited training programs that boast high engagement and progression rates.

• Be the voice of our participants by delivering valuable insights and feedback to management and stakeholders, fostering continuous improvement.

• Ensure seamless adherence to compliance standards set by Government departments, AASN, and RTOs, guaranteeing a top-notch learning environment.

• Use your expertise to deliver blended learning experiences, captivating audiences through workshops, virtual tours, and classroom activities across diverse subject matter.

• Engage participants in virtual settings with tech-based collaboration tools, coordinating breakout rooms and facilitating clear communication for smooth program delivery.

• Elevate leaders and SMEs by providing them the tools and knowledge to effectively share their expertise, driving team growth and knowledge transfer.

• Collaborate with stakeholders to enhance products and processes with your industry knowledge, ensuring exceptional experiences for both internal and external customers.

You'll be perfect for the role if you have:

• Minimum 5 years’ leadership experience
• Passion for learning and developing others
• Facilitation and training experience is highly desirable
• Demonstrated ability to confidently build multi-level relationships from novice to senior leaders
• Strong track record in analysing problems, strategising and deploying improved/timely solutions 
• Technical fluency in Microsoft Office Suite (Word, PowerPoint and Excel)
• Ability to travel depending on program needs
• Be willing to work flexible hours from time-to-time in support of program delivery 

** Please advise your leader before applying **

What you'll Enjoy:

🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability 

🎉Development: Individualised Learning & Development pathway options

🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within  

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)  

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment