Purpose: 

This role is responsible for optimising content and products for customers by managing the fares warehouse, executing pricing strategies, and identifying gaps or opportunities. The Revenue Optimisation Team Leader will track brand, supplier, route, and customer performance to improve content and maximise revenue.

Primary Accountabilities & Objectives: 

Performance Analysis

• Proactive and Regular monitoring of performance trends across our airline portfolio, spotting opportunities to optimise content performance
• Deliver periodic updates to Brands, driving actions to improve their content and ensuring there are no missed opportunities or unexpected risks in our business
• Support the rest of the Supply team with Performance Insights for their suppliers in your markets, including both financials and content opportunities
• Create, monitor & deliver regular reporting on our air content strategy

Execute Content Strategies

• Periodic analysis of all content available through our channels (daily/weekly/monthly/quarterly where appropriate)
• Identify the impact of change in content available and decide on where to push suppliers for competitive content
• Review with key stakeholders (Supply/Brands/Consultants) on any missed opportunity through incorrect use of content
• Ensure the Pricing and Distribution side of the team is aware of any change so that their setup can be aligned with this strategy
• Coordinate the actions with the various teams, using commercial judgement to prioritise accordingly. Present opportunities to increase front end margin and/or back-end income

Better Buying

• Create and deliver Better Buying Strategy looking at all avenues and additional revenue opportunity including eGlobal Fares & Re-Shopping
• Lead a team of eGLobal consultants to find and convert missed opportunities to improve ticket margin and/or savings to the customer

Experience:

• Understanding of GDS
• Understanding of Fare content: Edifact & NDC
• Excellent communicator: written, presentation, verbal 
• Strong understanding of Retail and Corporate Travel
• Highly skilled in Excel, PowerBI or other reporting systems
• A bachelor’s degree in business, Marketing or related degree or qualification

Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.