This role is responsible for optimising content and products for customers by managing the fares warehouse, executing pricing strategies, and identifying gaps or opportunities. The Revenue Optimisation Team Leader will track brand, supplier, route, and customer performance to improve content and maximise revenue.
Primary Accountabilities & Objectives:
Performance Analysis
Proactive and Regular monitoring of performance trends across our airline portfolio, spotting opportunities to optimise content performance
Deliver periodic updates to Brands, driving actions to improve their content and ensuring there are no missed opportunities or unexpected risks in our business
Support the rest of the Supply team with Performance Insights for their suppliers in your markets, including both financials and content opportunities
Create, monitor & deliver regular reporting on our air content strategy
Execute Content Strategies
Periodic analysis of all content available through our channels (daily/weekly/monthly/quarterly where appropriate)
Identify the impact of change in content available and decide on where to push suppliers for competitive content
Review with key stakeholders (Supply/Brands/Consultants) on any missed opportunity through incorrect use of content
Ensure the Pricing and Distribution side of the team is aware of any change so that their setup can be aligned with this strategy
Coordinate the actions with the various teams, using commercial judgement to prioritise accordingly. Present opportunities to increase front end margin and/or back-end income
Better Buying
Create and deliver Better Buying Strategy looking at all avenues and additional revenue opportunity including eGlobal Fares & Re-Shopping
Lead a team of eGLobal consultants to find and convert missed opportunities to improve ticket margin and/or savings to the customer
Strong understanding of Retail and Corporate Travel
Previous experience leading a team in a similar role
Highly skilled in Excel, PowerBI or other reporting systems
Have worked in the Travel and Airline Industry within a similar role
A bachelor’s degree in Business, Marketing or related degree or qualification
What you'll Enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised Learning & Development pathway options
🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉 Social: Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year including our most popular events on the calendar Global Gathering and EOFY Celebration
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
We value you
Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Flight Centre Travel Group (FCTG) is one of the world’s largest travel companies, employing 15,000 like-minded individuals – known as ‘Flighties’. With 30 brands across our global footprint, our team spans from customer-facing to internal support roles. Together, we live and breathe our number one philosophy, Our People, driven by our purpose ‘To open up the world for those who want to see’. Our values are simple and powerful - Ownership, Egalitarianism and Irreverence.
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
Apply Now
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Use your previous travel consulting experience to manage your own portfolio of SME clients, building rapport and maximising their travel programs whilst earning what you're worth with uncapped incentives!
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