We are seeking a strategic and detail-oriented Senior Business Analyst to join our D365 Finance & Operations team. This role is critical to the success of our enterprise finance transformation initiatives, focusing on optimising business processes, gathering requirements, and supporting system enhancements across the D365 F&O platform. You will act as a key liaison between our finance business users and the functional/technical team, ensuring solutions are aligned to business needs while maintaining operational integrity across a complex and highly customised environment.

Why Join Us?

At Flight Centre Travel Group, we’re passionate about transforming travel through technology and innovation. As part of our D365 Finance & Operations team, you'll play a key role in shaping scalable, global finance solutions. Join a collaborative environment where your expertise is valued and your impact is visible.

Key Responsibilities:

• Lead end-to-end business analysis activities across projects and BAU workstreams, with a focus on Finance modules: General Ledger, Accounts Payable, Accounts Receivable, and Cash & Bank Management
• Facilitate workshops and stakeholder interviews to capture and validate business requirements, pain points, and future-state goals
• Analyse, map, and document as-is and to-be business processes
• Collaborate closely with functional consultants, providing them with clear, structured requirements to support FDD creation
• Participate in the review of functional design and solution proposals to ensure alignment with business needs
• Support test planning and execution by defining acceptance criteria, preparing test scenarios, and assisting with UAT coordination
• Contribute to change management, training documentation, and process handovers to operational teams
• Track and communicate progress, risks, and dependencies to the Product Manager and other key stakeholders
• Help assess business impact of Microsoft D365 F&O updates and participate in version upgrade readiness analysis

About You:

Essential:

• 5+ years of Business Analysis experience, including 2+ years on projects or BAU involving Microsoft D365 Finance & Operations
• Strong understanding of financial processes, particularly GL, AR, AP, Cash & Bank, and how they are supported in ERP systems
• Proven ability to translate complex business needs into clear, actionable requirements
• Strong skills in process mapping, stakeholder engagement, and business impact analysis
• Proficient with Azure DevOps or similar tools for managing user stories and backlog items
• Exceptional communication skills with the ability to influence, challenge, and align diverse stakeholder groups
• Experience working in an agile or hybrid delivery environment

Desirable:

• Experience working in a multi-entity, multi-currency finance environment
• Background in travel, retail, or similar fast-paced industries
• Exposure to Power BI or the Power Platform is a bonus

What you'll enjoy: