Software Engineering Lead - Remote, Canada

WhereTo is a business travel startup from San Francisco that evolved into an agile development and design studio within the Flight Centre family. We build travel solutions used by some of the largest companies on the planet - we have just one goal: making business travel better for everybody.

WhereTo provides an AI-powered travel platform for corporate travel. Their platform uses machine learning algorithms to recommend personalized travel options based on a traveler's preferences, company policies, and budget. WhereTo's technology also allows for real-time travel tracking, reporting, and cost analysis, enabling companies to optimize their travel programs and reduce costs.

To learn more about WhereTo click HERE

About The Opportunity

We are seeking an Engineering Team Lead with an active oriented mindset and a focus on building a quality team and product. The Engineering Team Lead will report to the Head of Engineering and will be responsible for managing the engineers on their team, driving accountability within their team, and will be responsible for the output of their team. They will assist in the planning and delivery of projects, communicate progress, milestones, and roadblocks to stakeholders and management, and will empower the engineers on those teams to make the largest impact possible for company goals while also reaching their professional development goals.

To be successful as an Engineering Team Lead, the candidate should have in depth knowledge of the tools we use as well as an interest in the industry trends, experience managing people, projects, or teams, and should have strong communication skills. The candidate should be comfortable working in a fast paced environment and should have strong emotional intelligence.

Key Responsibilities

• Work with Engineering Management, Operations Team, and Product Team to develop and execute domain team objectives and strategies.
• Lead and organize technical planning for their team’s projects.
• Maintain team velocity, drive accountability, and ensure quality and consistent output for their team.
• Work with team project manager to organize and maintain regular meeting cadence with their team, including planning sessions, 1-1 meetings, and standups.
• Communicate progress, roadblocks, concerns, and successes to engineering management.
• Organize and lead meetings with external stakeholders as needed.
• Advocate on behalf of team needs such as addressing technical debt and improving infrastructure.
• Provide technical guidance and lead code review for their team.
• Provide regular feedback to engineers on their team and provide input to management for formal performance reviews.
• Help their team members debug issues and solve complex tasks.
• Provide mentorship to junior engineers.
• Assist and hiring and onboarding process for their team.
• Help team members to develop and execute their personal growth goals.
• Lead effort estimation with their team.
• Lead deployment process for their team.

Experience & Qualifications

• Strong experience delivering projects / products to a large user base.
• Either a Bachelor’s Degree (or higher) in Computer Science, Computer Engineering or in a related field, or 4+ years industry experience as a contributor and manager.
• Should have several years experience and be comfortable working with the following technologies:
  • Application Languages and Technologies
  • NodeJS
  • React
  • RabbitMQ
  • SOAP and Rest based APIs
  • JVM based languages
  • Kaka
  • ELK Stack (Elastic Stack)
  • Data Storage and Related Technologies:
  • PostgreSQL
  • Redis
  • Elasticsearch
  • Druid / Superset
  • Infrastructure and Related Technologies
  • Docker and Docker Compose
  • Mesos / Marathon / Sensu go (or similar technologies)
  • AWS / Azure
  • OpenVPN
  • Vault
  • HAProxy
  • LDAP
  • PGBouncer
• Knowledge and experience in the travel industry is a plus.
• Is able to pick and choose technologies and weigh their pros and cons to solve problems.

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture.  We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

• Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work.
• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
• A career, not a job: We offer genuine opportunities for people to grow and evolve
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Giving Back: Our Corporate Social Responsibility program supports nominated charities through volunteering and fundraising, complemented by our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.

Benefits Include:

• Generous paid time off policy
• Travel perks/discounts
• Health & Wellness Programs and Employee Financial Wellness Services
• National/International Award Nights and Conferences
• Group benefits including extended health care, dental and vision, gender affirming care, fertility care
• Insurance including life, AD&D, critical illness, long term disability
• Employee Assistance Program
• RRSP/RPP with matching
• Tuition Reimbursement Program
• Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
• Global career opportunities in a network of brands and businesses

#LI-AG1#WTO#LI-Remote
Location – Remote, Canada

If this sounds like the opportunity you have been waiting for then APPLY NOW.

For this position, we anticipate offering an annual salary of $140,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at fccareers@flightcentre.ca

🏆 Travel Weekly Magellan Awards: Silver Winner for Accessibility and Inclusivity (2023)
🌟 GBTA WINiT: DEI Leadership Pinnacle Award (2023)
✈️ CHHR: 5-Star DE&I Employer (2023, 2024)
🌍 Seramount, FCTG Mexico : Member of the Global Inclusion Index (2023, 2024)
🏅 Newsweek: America’s Greatest Workplaces for Diversity (2024)