About the Opportunity

The purpose of a Change and Communications Analyst is to assist in deploying system, process, people, and culture change within Flight Centre Travel Group (FCTG).

This role will see you work alongside a Change Manager within a dynamic project team, tasked with assisting in the delivery of change and providing change analysis for key project deliverables. If you have extensive experience in providing change analysis to different parts of a business, we want to hear from you!

What you will be doing:

• Support the delivery of change management activities and deliverables aligned to the FCTG Change Framework
• Work with key stakeholders to facilitate the analysis and review of impacts and business readiness, assisting with the development of change initiatives and associated communications
• Support the development of change management documentation and deliverables, including developing communications (written and digital)and training content (artifacts and media)
• Assist the Change Manager in tracking the successful implementation of change management activities, providing input into stakeholder reporting, and identifying risks and issues and developing appropriate mitigations
• Develop and maintain effective working relationships to support the development and implementation of change activities
• Demonstrate a personal commitment to health and safety and support a diverse and inclusive workplace
• Compliance with all relevant legislation, policies, procedures, and practices

What you will need:

Essential

• Minimum 2 years working within a change, consulting, process improvement or project management experience within a large, multi-disciplinary organisation 
• Understanding of change methodologies 
• Facilitating workshops and/or training sessions

Desirable

• Creating and delivering written and digital communications
• Working within a travel organisation
• Tertiary qualifications in Change Management (Prosci, APMG, etc, certifications), related disciplines (Process Improvement, Human Resources, Communications, Business, etc), or equivalent qualifications

What you will enjoy:

• Culture: You will be employed by a company that takes pride in their employees and offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
• Development: individualised Learning & Development pathway options
• Exclusive Staff Discounts: accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
• Travel Discounts: including family and friends, on flights, hotels, tours, cruises, travel insurance and more
• Flexibility: Monday to Friday week, business hours with flexible options available
• Brightness of future: career opportunities in a network of brands and businesses across the globe - we promote from within  
• Corporate Health Discounts: access exclusive discounts on health insurance plans for you and your family with our partner, BUPA.  
• Social: regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Lisbon in 2024, Los Angeles in 2025)  
• Sustainability: the protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are, to foster inclusivity and collaboration. We celebrate you!