In this role, your primary responsibility will be to oversee the transformation of systems, processes, people, and organisational culture within Flight Centre Travel Group (FCTG). This position is instrumental in guiding change initiatives and ensuring the effective execution of new procedures, systems, and technologies.
Day in the life:
Delivery of change management activities and deliverables aligned to the FCTG Change Framework
Work with key stakeholders to assess impacts, risks and business readiness
Developing change initiatives and associated communications
Developing change management documentation and deliverables, including developing communications (written and digital) and training content (artifacts and media)
Represent the findings of change impact analysis in planning discussions with stakeholders to shape program deliverables
Tracking the successful implementation of change management activities, providing stakeholder reporting, and identifying risks and issues and developing appropriate mitigations
Develop and maintain effective working relationships to support the development and implementation of change activities
Ensure compliance with all relevant legislation, policies, procedures, and practices
You'll be perfect for the role if you have:
Minimum 5 years working within a change, consulting, process improvement or project management experience within a large, multidisciplinary organisation
Tertiary qualifications in Change Management (Prosci, APMG, etc. certifications), related disciplines (Process Improvement, Human Resources, Communications, Business, etc.), or equivalent experience is required
Understanding of change methodologies
Facilitating workshops and / or training sessions
Conducting analysis of the impacts of change on the organisation, employees and customers, and business readiness
Creating and delivering written and digital communications
Working within a travel organisation
What you'll enjoy:
Tick destinations off your bucket list with our discounts on travel and accommodation
Employee Share Scheme through Equate Plus
Access to in-house financial and health services, internal 24/7 gym and End-of-Trip Facility
Receive ongoing training and professional development
Hybrid working model
Closing the Gender Gap in Super Balances! FCTG paid super contributions during parental leave & top up payments when Flightie parents return to work for the first 2 years!
Preference for internal progression through Brightness of Future
Global career opportunities in a network of brands and businesses at your fingertips
Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs
Opportunity to attend global awards events, including Global Gathering (Las Vegas 2022, Bali 2023 and Lisbon 2024)
Various social events to promote networking, the celebration of wins, and sometimes just for fun!
We value you:
Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.
Irreverence. Ownership. Egalitarianism
Apply Now
Thank you and hold tight, you will now be directed to our Apply Portal to complete your application
We use cookies and other tracking technologies to assist with navigation and personalise content across the site. By continuing to use this site you agree to our use of cookies in accordance with our privacy policy which can be viewed at (https://www.flightcentre.com.au/privacy). You can manage cookie preferences by clicking below or learn about the cookies we use by clicking here. Please note, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
Manage Consent Preferences
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
