Are you passionate about hand crafting cruise holidays with exceptional value? Do you thrive in a fast-paced environment where product development, commercial performance, and customer satisfaction come together? Ready to work with the world’s most popular cruise lines across a variety of global destinations?
We’re seeking an experienced Cruise Product Manager with a passion for all things cruising to join the My Cruises Product Team and play a key role in the development and execution of our cruise holiday packages. Reporting to the Cruise Product Development Director, you’ll be responsible for delivering compelling, competitive, and conversion-ready cruise products that meet the expectations of today’s cruise travellers.
👤Day in the life:
Product Strategy & Development
Create and deliver high-performing cruise packages
Conduct market research and identify trends
Combine cruises with land touring, flights, hotels, and extras
Ensure packages meet margin, brand, and customer expectations
Supplier Management & Contracting
Manage relationships with cruise lines, hotels, and land operators
Secure competitive pricing and exclusive inclusions
Ensure content accuracy and seasonal updates
Commercial Execution & Performance
Support pricing and promotional campaigns
Monitor booking trends and customer feedback
Analyse margins, booking velocity, and ROI
Operational Excellence
Oversee accurate setup of packages in internal systems
Collaborate with service and documentation teams
Maintain internal product records and resources
Customer Focus
Build products tailored to mainstream cruise travellers
Use customer insights to guide product development
Ensure quality across all customer touchpoints
👤 Who You Are
2+ years’ experience in the travel industry (cruise knowledge preferred)
Strong understanding of the global cruise market
Commercially minded and data-driven
Organised and detail-oriented
Strong communicator and collaborator
Passionate about cruise travel and customer value
🌟 Why Join Us?
🛳️ Help shape Australia’s leading cruise holiday packages across the most loved global cruise brands
🌴 Work from our beachfront HQ with hybrid flexibility and lifestyle perks
✈️ Access to staff-only famils, trade discounts, and travel perks
🚀 Join a growing travel brand with national and global career development pathways
🎉 Enjoy a supportive, social team culture with regular celebrations and collaboration
#LI-KP1#IGNT#LI-Onsite
Apply Now
Thank you and hold tight, you will now be directed to our Apply Portal to complete your application
Empowering FCTG employees on their homeownership journey. We deliver expert mortgage broking services with competitive financing solutions, providing personalised guidance every step of the way while driving sustainable growth for our Home Loans t...
We use cookies and other tracking technologies to assist with navigation and personalise content across the site. By continuing to use this site you agree to our use of cookies in accordance with our privacy policy which can be viewed at (https://www.flightcentre.com.au/privacy). You can manage cookie preferences by clicking below or learn about the cookies we use by clicking here. Please note, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
Manage Consent Preferences
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
