• Absolutely love setting sail on the seas?
• Have a knack for making travel dreams come true, especially when it comes to cruise adventures?

Let's turn your passion for cruise holidays into an unforgettable journey with us! 🚢✨ Join the cruise revolution and let's make waves together! 🌊 #CruiseIntoYourDreamJob

Key Responsibilities 

• Quoting, booking and invoicing cruise bookings and packages
• Ensure that KPIs are met, meeting and exceed monthly sales targets
• Support and handle walk in, email & telephone enquiries efficiently and accurately
• Maximise sales opportunities by upselling & cross-selling
• Monitor and action all relevant mailboxes daily
• Maintain accurate and comprehensive product information in order to deliver and generate sales

Who are you?

• Proven experience working in a customer service environment and working towards sales targets
• Minimum 2 years’ retail or wholesale experience in the Cruise or Travel Industry
• GDS experience
• Exceptional focus on details, adept problem-solving skills, and thrive under pressure
• Ambitious, highly motivated, and proficient in organizing tasks efficiently 

What’s in it for you? 

• Set sail and tick destinations off your bucket list with our discounts on travel and accommodation
• Employee Share Scheme through Equate Plus
• Access to in-house financial and health services
• Receive ongoing training and professional development through the Flight Centre Landing
• Excellent hybrid working model.
• Preference for internal progression through Brightness of Future: Employees have the right to see a clear pathway to achieving career ambitions.
• Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs
• Opportunity to attend global awards events, including Global Gathering (Bali 2023; Lisbon 2024!!) 
• Various social events to promote networking, the celebration of wins, and sometimes just for fun!