Our Corporate Marketing team are looking for a Project & Change Manager who will hold a crucial dual responsibility in facilitating strategic transformation across our global B2B travel brands. In this role, you will have comprehensive management of high-impact projects from initiation through completion while concurrently guiding the people, processes, and stakeholder interactions essential for successful change adoption throughout the organisation.
Operating within our Global Marketing Operations and Digital sectors, this position merges structured project delivery with human-centric change leadership to ensure that business outcomes are achieved sustainably. A strong blend of program coordination, strategic foresight, and communication skills is essential—emphasising adaptability, stakeholder trust, and commercial awareness in a complex, multi-brand B2B environment.
Our Ideal Candidate:
7+ years in project, change, or transformation management, preferably in global B2B settings
Skilled at handling multiple projects across various stakeholders, time zones, and workstreams
Familiar with change management frameworks (ADKAR, Prosci, Kotter) applied across business units
Familiar with project management methodologies and delivery styles
Experience in marketing, digital, sales enablement, or customer-facing transformation within B2B
Proficient in project planning tools (Smartsheet, Asana, Jira, Monday.com) and change enablement resources
Excellent communication skills for engaging stakeholders at all levels
Adaptable to ambiguity, prioritising with limited information, and adjusting pace in fast-paced environments
Experience in travel, technology, or professional services sectors
Education:
Bachelor's in Business, Project Management, or related field
MBA or Post Graduate Certificates in relevant areas
Change management certification or training (Prosci, Kotter, ADKAR)
Your Day to Day:
Project Delivery & Execution
Lead complete planning and delivery of strategic projects
Manage project plans, budgets, and risks
Coordinate globally for clear accountability
Identify risks and implement mitigations
Prioritise to achieve timely, budgeted outcomes
Change Management & Stakeholder Engagement
Plan change management: stakeholder analysis and readiness checks
Develop change plans with communication, training, and engagement
Serve as communication bridge for clear messaging
Build readiness and trust among stakeholders
Ensure lasting change post-delivery
Communication & Governance
Facilitate steering meetings and updates for global stakeholders
Ensure accurate documentation and reporting
Create clear project materials like timelines and presentations
Cross-Functional Collaboration
Work with marketing, sales, finance, and product leaders on initiatives
Align with global strategy while supporting regional needs
Foster relationships for integrated execution
What you'll Enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Lt
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised Learning & Development pathway options
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026!)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Apply Now
Thank you and hold tight, you will now be directed to our Apply Portal to complete your application
Are you passionate about numbers, finance, and keeping things running smoothly behind the scenes? We’re looking for a detail oriented Finance Officer to join our team and play a key role in supporting our business with financial, administrative, a...
This isn't just a job, it's your chance to make a real impact! As the Head of Business Development with FCBT, you will focus on boosting TTV growth, enhancing commission transfer, and increasing profitability for Australia.
We use cookies and other tracking technologies to assist with navigation and personalise content across the site. By continuing to use this site you agree to our use of cookies in accordance with our privacy policy which can be viewed at (https://www.flightcentre.com.au/privacy). You can manage cookie preferences by clicking below or learn about the cookies we use by clicking here. Please note, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
Manage Consent Preferences
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.