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First and Business Travel Consultant - Perth, WA

  • Western Australia, WA, Australia
  • FC Specialists
  • Full time

If you have a passion for the finer things in life while travelling and have exceptional customer service experience, you’ll fit right into our Flight Centre First and Business team.  

Our purpose is to open up the world for those who want to see. Every day, we give people all around the world the opportunity to do something really amazing – travel!    

As a Travel Consultant in our First and Business team, you will help to plan, book and coordinate your customer’s next amazing luxury travel experience. You will make travel easy while providing excellent service. You will be working towards KPIs and incentive targets, therefore building your customer relationships will be critical to your success in this role.   

You will be:  

  • Using your travel experience to sell the products and destinations you love  

  • Experienced in the travel industry - an existing database of customers is desirable 

  • Delivering exceptional service in order to sell flights, accommodation, cruises, tours and related travel products over the phone and via email   

  • Preparing and issuing invoices, receipt payments and maintain financial documents   

  • Keeping a finger on the pulse of the latest travel regulations and government restrictions   

  • Working towards nationally recognised qualifications (Cert 3 & 4 in Travel)   

All about you:   

  • Average TAC of $200,000+

  • 2+ years experience selling travel and curating holidays

  • Experience working towards and achieving sales targets and KPI's   

  • Have a passion for customer service   

  • Comprehensive computer skills and the ability to confidently learn new computer systems   

  • You're ambitious, highly motivated and an efficient organiser   

  • You have exceptional attention to detail and love problem solving   


Perks:   

  • Enjoy uncapped earning potential – the more you sell, the more you earn – Current OTE of $100K 

  • Travel discounts including family and friends, health and wellness discounts (myBenefits) 

  • Brightness of future - career opportunities in a network of brands and businesses across the global    

  • Monthly awards nights, social team building events, and opportunity to attend global conference (Bali 2023, Lisbon 2024)   

  • Acquire nationally recognised qualifications – Cert 3 and 4 in Travel  

  • Access to a world-class Employee Assistance Program for staff and family   

  • We proudly support and advocate responsible travel, positive diversity practices, empowered giving, and conservation of natural resources and sustainability - Yep, our hearts are big, mushy and green.  

 

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