Flight Centre - Air Product Specialist - Toronto, ON
Air Product Specialist
At Flight Centre Travel Group (FCTG), our journey began in 1973 with a single double-decker bus. Today, we’ve grown into a global travel powerhouse, headquartered in Brisbane, Australia, with a dynamic presence in 23 countries. As one of the world’s largest travel retailers and corporate travel managers, we’re not just experts – we are a passionate family of adventurers. We live and breathe travel, united by a mission to create unforgettable experiences and open up the world for those that want to see.
To learn more about Flight Centre please click HERE
About the opportunity
• Source and identify best-in-market air deals to ensure strong product availability across core, campaign, and tactical ranges
• Partner with Supply/Procurement teams to secure competitive, exclusive offers aligned with strategy
• Negotiate supplier deals that support campaign and promotional calendars
• Build and maintain strong supplier and internal stakeholder relationships
• Manage the full lifecycle of product offers from sourcing through execution and retirement
• Curate and maintain a library of “hot offers” tailored to market needs
• Ensure product content is accurate, compelling, and optimized across all platforms
• Adapt global offers for regional relevance while maintaining brand consistency
• Monitor product performance and provide optimization recommendations
• Analyze sales data, conversion, margins, and campaign effectiveness
• Conduct competitive analysis to maintain market relevance and advantage
• Deliver reporting and insights to inform product strategy and decisions
• Collaborate with Learning & Development teams to support training and enablement initiatives
• Develop product guides, tools, and training to enhance consultant capability
• Coordinate supplier training sessions and webinars
• Partner with Revenue Management & Pricing teams for optimal pricing strategies
• Work with offshore teams to ensure accurate and efficient deal loading
• Support new product launches and supplier onboarding initiatives
• Maintain accuracy and integrity of product data across systems
• Act as liaison between category teams and country packaging specialists
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
• 2+ years in a product role involving sourcing and deal creation
• Strong experience negotiating with suppliers and managing partnerships
• Proven ability to analyze data and translate insights into action
• Experience working cross-functionally with global and remote teams
• Strong understanding of flight products, pricing structures, and fare rules
• Advanced GDS proficiency (Sabre/Amadeus)
• Knowledge of airline ticketing rules and regulations
• Experience developing or supporting training and enablement initiatives preferred
• Exceptional organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Strong commercial and business acumen
• Excellent communication and collaboration skills
Work Perks! - What’s in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.
- Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
- Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
- Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
- Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
- Personal connections: We are a big business founded on personal relationships.
- Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
- A career, not a job: We offer genuine opportunities for people to grow and evolve
- We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
- Giving Back: Committed to making a difference through our Corporate Social Responsibility program, which supports nominated charities via volunteering and fundraising, our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.
Benefits Include:
- Generous paid time off policy
- Travel perks/discounts
- Health & Wellness Programs and Employee Financial Wellness Services
- National/International Award Nights and Conferences
- Group benefits including extended health care, dental and vision, gender affirming care, fertility care
- Insurance including life, AD&D, critical illness, long term disability
- Employee Assistance Program
- RRSP/RPP with matching
- Tuition Reimbursement Program
- Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
- Global career opportunities in a network of brands and businesses
Location – Toronto, Canada
This posting reflects an active vacancy that we are currently seeking to fill.
For this position, we anticipate offering an annual salary of $72,000. The salary is dependent on relevant factors, including experience, geographic location, and job requirements.
We welcome applications from candidates with diverse experiences.
We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
As part of our recruitment process, AI tools may assist in the screening and assessment of applications. Final hiring decisions are made by our recruitment team and hiring managers.
Our number one philosophy? Our people. Flight Centre Travel Group’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at fccareers@flightcentre.ca
🏆 Travel Weekly Magellan Awards: Silver Winner (2023)
🌟 GBTA WINiT Top 50 Award Recipients (2018–2025)
💫 CHHR: 5-Star DE&I Employer (2023, 2024)
🌍 Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023–25)
📰 Newsweek: America’s Greatest Workplaces for Diversity (2024)
💛 Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025)
✈️ OutThere Awards: Inclusive Travel Finalist (2025)
🏅 Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025)
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