At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel!
We are looking for an experienced Productivity and Collaboration (P&C) Product Manager who is metrics-driven and goals-oriented to join our dynamic and fast-paced environment to work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.
You'll be part of Enterprise Technology Services (ETS), our global technology team and be responsible for P&C services including: Management of the Microsoft 365 Suite, Meeting Room Technology, Identity and Access Management (e.g. Active Directory and Okta) and other collaboration tools.
If you would like to be responsible for product planning and execution throughout the product life cycle, including: gathering and prioritising product, customer requirements and defining the product vision, we encourage you to apply!
Day in the life:
Defining and executing the product strategy
Identify customer needs, trends, and competitive landscape to develop a product that meets the needs of the target market and differentiates the product from competitors
Collaborates with cross-functional teams such as engineering, design, and sales to develop and launch the product
Work with Marketing, Sales, Operations and Product to create a go-to market plan and identify the best channels to reach the target customers
Track key metrics aligned to the overall business objectives, such as revenue, customer acquisition and retention, and customer satisfaction
Identify opportunities for improvement and make recommendations for product enhancements and update
You'll be perfect for the role if you have:
5+ years professional experience in a Product Management role
5+ years in Productivity and Collaboration
3+ years of demonstrated leadership experience
A Bachelor’s degree or demonstrated equivalent experience
Strong business acumen, able to understand the market, competition, and financials to drive product success
Strong analytical skills, use data and metrics to make informed product decisions
Excellent communication skills, able to communicate the product vision and strategy effectively to all stakeholders, including engineers, designers, marketers, and executives
A deep understanding of the customer and their needs to create a product that meets those needs
Able to think strategically about the product, anticipating potential issues and planning ahead to ensure that the product is successful
Experience creating experiments, including running A/B tests and gathering customer feedback through surveys and interviews to validate whether changes are likely to drive loyalty and retention
Office hours: Standard - however may require outside of hours, due to Global nature of the role
What you'll enjoy
Tick destinations off your bucket list with our discounts on travel and accommodation
Employee Share Scheme through Equate Plus
Access to in-house financial and health services, internal 24/7 gym and End-of-Trip Facility
Receive ongoing training and professional development
Closing the Gender Gap in Super Balances! FCTG paid super contributions during parental leave & top up payments when Flightie parents return to work for the first 2 years!
Preference for internal progression through Brightness of Future
Global career opportunities in a network of brands and businesses at your fingertips
Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs
Opportunity to attend global awards events, including Global Gathering (Los Angeles 2025)
Various social events to promote networking, the celebration of wins, and sometimes just for fun!
We value you
Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.
Who we are
Since our beginning, our vision has always been to open up the world for those who want to see.
As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties).
We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future.
We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.
Irreverence. Ownership. Egalitarianism
Apply Now
Thank you and hold tight, you will now be directed to our Apply Portal to complete your application
We use cookies and other tracking technologies to assist with navigation and personalise content across the site. By continuing to use this site you agree to our use of cookies in accordance with our privacy policy which can be viewed at (https://www.flightcentre.com.au/privacy). You can manage cookie preferences by clicking below or learn about the cookies we use by clicking here. Please note, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
Manage Consent Preferences
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
