Envoyage is a global network of experienced, entrepreneurial travel advisors and agencies across the world. As part of Flight Centre Travel Group, we’ve got the breadth, reach and expertise to equip travel businesses with everything needed to succeed. We know that just as every trip is unique, so is every travel business. This is why we’ve created Envoyage with travel advisors in mind. Our goal is to be the home and the heart of the travel industry for the independent world and to build an unparalleled offering you can tap into as much or as little as you need to succeed, grow and thrive.
We are looking for a Business Development Partner (BDP) to drive new business sales across the Envoyage Network. The ideal candidate will implement strategies and cultivate relationships with key decision makers to create new sales opportunities through various channels such as networking, customer profiling and local marketing/events.
This role focuses on new business acquisition (70%), sales process (20%), and support and stick rate (10%), with clear performance metrics for each objective.
This role can be based in either Sydney or Melbourne.
Key Responsibilities
Build and leverage networks for opportunity and acquisition through multi-level relationships with key suppliers and industry bodies, internally within FCTG and from existing agencies
Work with marketing team to assist with new lead generation
Utilise Salesforce to record customer activity and management of opportunities
Qualify customer needs, identify gaps and provide tailored solutions
Understand market trends, competitor product offerings and Envoyage differentiators
Present products and services in a compelling way to maximise travel spend, stick rate and profitability
Ensure brand standards, CVP’s and market proposition is clear and compelling
Negotiate mutually agreeable outcomes whilst optimising margin and profitability
Guide the customer through the transition phase and provide support resources
Experience & Qualifications
Minimum 3 years in a BDM role within the travel industry, resulting in established strong relationships with independent travel agencies
Consistent high performance in relation to reaching sales targets
Experience with Salesforce or similar CRM
Understanding of Travel Agency processes, and the travel supplier landscape
What's in it for you
Culture - You will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
Development - Individualised Learning & Development pathway options
Exclusive Staff Discounts - Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
Travel Discounts - Including family and friends - flights, hotels, tours, cruises, travel insurance and more
Brightness of Future - Career opportunities in a network of brands and businesses across the globe - we promote from within
Corporate Health Discounts - Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
Mental Health - Support and Employee Assistance Program for staff and family
Social - Regular awards nights, social team building and industry events, with the opportunity to attend global conferences
Giving Back - Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
Sustainability - The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
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