At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel! 

Are you passionate about business insights and analytics, and curious about the many ways they can be used to tackle real world problems and drive value? If so, we’d like to hear from you!

FCTG uses data to support many decisions. We are looking for a curious and hard-working individual with a strong analytical background and a dedication for self-improvement. You'll drive how data is leveraged in solving business problems and opportunities. Use your experience to consult with stakeholders in problem-definition, setting success metrics and shaping the way forward through data insights.

Use your deep practical understanding of the data, workflows, methods and tooling to autonomously drive analysis and reporting within scope, while adapting based on business and user needs. Take ownership of reporting, visualisation, and workflows and structures, making solutions scalable, reproducible, and long-term focused.

If you enjoy collaboration with peers and supporting initiatives for data quality and stability, using your experience to think of scalable solutions, we encourage you to apply!

Day in the life:

• Extract data from multiple sources and combine them into required datasets for model building or analytics
• Conduct exploratory data profiling techniques, crosstabs, and summary descriptive statistics to uncover actionable insights
• Pick analytically valid approaches, favoring iterative delivery that solves for the objective, not just the ask
• Clearly and confidently articulate decision-making rationale, solutions, methodologies, and frameworks to both technical and non-technical stakeholders
• Leverage data to shape product squad strategy, providing support and/or leadership as needed
• Play a critical role in tackling opaque, unstructured problems and develop core analytic frameworks that shape the business
• Build out data availability and business intelligence solutions while fostering a data-driven culture across teams

You'll be perfect for the role if you have:

• Solid experience hiring, building, mentoring and leading a team
• 5+ years of experience in product and customer analytics
• 3+ years of full-time working experience in quantitative analysis roles
• Bachelors or Masters in mathematics, data science or analytics, or other numerate, finance, business degree
• Experience using relational databases and big data via writing performant queries in SQL against multi-terabyte and billion row datasets in Azure Data Lake, EDW, AWS or Hadoop environments
• Experience with modern web analytics tools (Adobe analytics, Google Analytics, Mixpanel etc)
• Experience using modern visualisation tools (Power BI, Tableau, Looker, Qlik)

What you'll Enjoy:

🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability 

🎉Development: Individualised Learning & Development pathway options

🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within  

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)  

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment