Flight Centre Direct is expanding, and on a mission to be the most profitable team globally! 

What you need to know:

Ever wanted to work in a store without a door? Now’s your chance, we do everything a retail store does but from home! Our legendary Flight Centre Direct team is on the lookout for awesome humans to join us. 

If you’ve got the magic touch for turning online and phone enquiries into bookings, love remote sales, and thrive working from literally anywhere in NZ… we want you!

We’re on a mission to become the most profitable Direct team globally – and we need more superstars to help get us there

Open up the world to those who want to see. whakatuwhera te ao ki te hunga e hiahia ana ki te kite

Join our dynamic Flight Centre Direct team - a "store without a door" that offers the same exceptional service as our retail locations, but through phone and web-based inquiry. If you're skilled at converting phone and online inquiries into bookings and excel in remote sales, this is the perfect role for you! You must have a strong repeat client data base to apply. 

About the role. Mō te Tūranga

How You’ll Open Up the World for Our Customers

• Create Dream Itineraries: Build dream trips for your customers, creating lasting memories they’ll share for years to come.
• Share Your Knowledge: Use your travel expertise to make perfect recommendations from a range of options including flights, accommodation, cruises, tours, insurance, and more.
• Roll Out the Red Carpet: Make your customers feel welcomed and valued through active listening, mutual respect, and a positive attitude.
• Trusted Advisor: Be someone your customers can trust and share their excitement with, showing them you take your business seriously but not yourself.

About You! mo koe!

• Travel Expert: You'll have a strong and proven repeat client database.
• Innovative Thinker: You seek out new ways to build on your success and think outside the box to find the best travel solutions for your customers.
• Sales-focused: You believe hard work should be rewarded, so you’re focused on achieving your KPIs and sales targets to get the incentives you deserve.
• Organised: You understand the importance of organisation and managing your time effectively to achieve the best results and stay on top of your work.
• Multitasker: You’re good at the people stuff and the behind-the-scenes stuff too – building itineraries, creating invoices, operating our booking systems, and multitasking with a customer in front of you.

Some of our benefits (why you should join us!) Ngā mea e tukuna ana e mātou

• Celebrate Success: Embrace our famous company culture at Reward & Recognition events throughout the year, including our annual ‘Global Gathering’
• Career Growth: Be supported in your career growth through our Brightness of Future pathways within our global organisation.
• Stay Healthy: Our In-house health and well-being team providing free consultations, webinars, courses and global challenges!
• Stay Active:  Enjoy an hour out of your working week dedicated to being active or focusing on your wellbeing. We call this our hour of empowerment. 
• Be financially savvy: Our in-house Moneywise team offer free financial planning advice
• Travel Like a Pro: Access industry travel discounts and qualify for sponsored ‘Familiarisation Trips’ to explore new destinations and products around the world.
• Earn More from Day One: Base wage plus uncapped incentives – earn a percentage of every sale from day one, with no limit on what you can achieve.
• Be Yourself: Thrive in a workplace that values individualism – come as you are!

This industry is always changing, every day a new rule, a new crisis, new resorts, or destinations. It’s challenging, high pressure but rewarding —and we wouldn't change a thing!

Don’t Miss Out!

Apply now for one of the best adventures you’ll ever have.

About Flight Centre. mō mātou Flight Centre

Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family. 

Over the past 40 years, we’ve celebrated many important milestones and today, we are proud to be an award-winning global travel retailer. This year we are SO proud to have been listed as excellence awardees at the HR Awards New Zealand, for the Employer of Choice Award AND the HR Team of The Year award!  

Come as you are. Nau mai, whakatau mai

We believe that every individual is equally important and has access to all the same opportunities and rights. We work as a community with accessible leaders, and we embrace diverse cultures, backgrounds and perspectives. We have an irreverent culture of taking our business seriously but not ourselves.

So come and join our team of Flighties and help us open up the world to those who want to see. 

Click Apply Now! And let your career take off with Flight Centre

tono mai!

#LI-GH2#FCB#LI-Onsite