Come and join our global leisure MarTech team as a Salesforce Data Cloud Engineer! You'll be instrumental in driving data-driven marketing success by integrating Salesforce Data Cloud with Data Bricks and other sources. Your expertise will be crucial in creating a 360-degree customer view and powering personalized campaigns across our diverse customer base.

What you'll be doing: 

Data Integration and Ingestion

• Design and implement data pipelines to ingest data from various sources, including Data Bricks, CRM, and other systems into Salesforce Data Cloud
  
• Ensure data quality and consistency by establishing data validation and cleansing processes
  
• Optimise data ingestion and processing for performance and scalability

Data Modeling and Transformation

• Create and maintain data models within Salesforce Data Cloud to represent customer journeys, preferences, and behaviors
• Transform and enrich data to create actionable insights and drive personalised marketing campaigns
  
• Collaborate with data scientists and analysts to understand their data needs and translate them into technical requirements

Data Activation and Orchestration

• Integrate Salesforce Data Cloud with Salesforce Marketing Cloud to activate data-driven marketing campaigns
  
• Orchestrate data flows and triggers to automate data updates and insights delivery
  
• Optimise data activation processes to improve campaign performance and customer experience

Data Governance and Security

• Ensure data privacy and security compliance by implementing appropriate measures and controls
  
• Establish data governance policies and procedures to maintain data quality and integrity
  
• Monitor data usage and access to prevent unauthorised access and misuse

First-Party Data Management

• Manage first-party data within data clean rooms to ensure privacy and security compliance
  
• Leverage CDP data to power media campaigns and measure their effectiveness
  
• Collaborate with media partners to activate first-party data for targeted advertising

Who you are: 

• Strong understanding of data engineering principles, including data modeling, ETL, and data warehousing
• Proficiency in SQL and data integration tools (e.g., Informatica, Talend)
• Experience with Salesforce Data Cloud or other CDP platforms
• Knowledge of data warehousing concepts and data modeling techniques
• Experience with API integrations and data APIs
• Strong analytical and problem-solving skills
• Ability to work independently and collaboratively with cross-functional teams
• Experience with Data Bricks or other big data platforms
• Knowledge of machine learning and AI concepts
• Experience with data visualisation tools (e.g., Tableau, Power BI)

What you'll Enjoy:

🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Lt

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability 

🎉Development: Individualised Learning & Development pathway options

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within  

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)  

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment