Exciting New Growth Role: Learning and Talent Specialist – Technology

Do you thrive at the intersection of innovation, learning, talent management and digital transformation? Join us as a Talent and Learning Specialist: Technology, where you’ll curate and drive both learning and talent management experiences and processes that drive capability and confidence within FCTG. In this role, you’ll collaborate with forward-thinking teams and shape the future of how we learn, develop and grow in a tech-driven world. If you’re ready to create learning and talent initiatives that are impactful, and inspiring — this is your moment.

The role is responsible for designing and optimising learning and talent development initiatives to support our FCTG technology teams. The role will ensure that employees across the technology function have access to the skills, knowledge, and development pathways needed to thrive in a dynamic and fast-evolving industry. By leveraging best-in-class learning methodologies, industry trends and business insights, the role will identify and support talent growth, engagement, and retention within the FCTG technology cohort. There will also be opportunity to support wider FCTG initiatives. Please note this role can be based in Brisbane, Boston or London. 

Your Role & Responsibilities:

Learning & Development

• Partner with technology leaders to identify skill gaps and develop targeted learning programs
• Design and deliver learning experiences aligned with and utilising FCTG learning methodologies and instructional design principles
• Develop and manage a robust learning offering tailored to technology roles, including software engineering and development, cybersecurity and other support roles
• Leverage digital learning tools and platforms to enhance accessibility and engagement
• Measure and analyse learning effectiveness, iterating on programs for continuous improvement
• Maintain an intermediate to advanced fluency in key learning systems, diagnostic and design tools
• Stay abreast of best practices, emerging trends and new innovations to continually improve processes, learning and capability

Talent Development & Growth

• Create career development pathways for technology employees, mapping skills to future roles
• Support talent mobility by facilitating mentorship, coaching, and cross functional learning opportunities
• Collaborate with other L&D, talent and leadership peers to align learning programs with talent retention strategies
• Drive leadership development initiatives to cultivate high-potential employees within technology teams

Stakeholder Engagement & Collaboration

• Work closely with technology leaders, Head of Talent, L&D and Leadership to understand business objectives and align learning and talent priorities accordingly
• Collaborate with external learning providers and industry experts to enhance training offerings
• Act as an advocate for a learning culture within the technology function, promoting continuous growth and talent development

We’d love to hear from you if you have: 

• 5 years+ experience in technology Learning & Development/Talent related role
• Bachelor’s degree or higher in Information Technology, Education, Design, Business or Human Resources
  Cert. IV in Training and Assessment
• Additional certification/s from talent and/or training associations

What you'll Enjoy:

🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Lt

👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability 

🎉Development: Individualised Learning & Development pathway options

🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within  

🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

🌞Mental Health: Support and Employee Assistance Program for staff and family

🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)  

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment