An opportunity currently exists for a Process Excellence Lead to join the Global Treasury Team at Flight Centre Travel Group (FCTG).
In this role you will be responsible for leading a team of Process Excellence Specialists dedicated to driving improvements in the financial transaction processes, including banking, payment processing and treasury functions to enhance efficiency, accuracy and security of financial transactions to support FCTG’s operational and strategic goals. This will include identifying, designing and implementing process improvement initiatives and global system solutions.
What you'll be doing:
Lead and mentor a team of Process Excellence Specialists, setting goals and driving high-impact projects
Develop a process excellence roadmap aligned with FCTG goals, collaborating with senior finance leaders to prioritize initiatives and ensure measurable outcomes
Manage resources across multiple projects to deliver cost savings, efficiency improvements, and enhanced compliance
Continuously analyze and improve business processes, workflows, and transactional finance to enhance efficiency, accuracy, and value while reducing risks
Drive process improvement initiatives, adopt automation technologies, and stay updated on industry trends to refine operations and challenge established practices
Lead the implementation, optimisation, and integration of global transactional finance systems, ensuring minimal disruption and consistent operation across regions
Oversee system configuration, testing, training, and continuous improvement, while maintaining communication with stakeholders and vendors
Ensure compliance with relevant legislation, Global Treasury Policy, and best practice controls, while identifying and mitigating risks to FCTG
Who you are:
5+ Years Experience in Finance Operations, Process Improvement and Team Leadership
Finance or Business Degree
Six Sigma Certification
Project Management Experience
Business Process Outsourcing Experience
Travel Industry Knowledge
What you'll Enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised Learning & Development pathway options
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
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