At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel!
We are seeking a mid level Head of Product (Finance), with a proven track record of driving business growth and efficiency, working closely with technical and finance teams to deliver results.
If you have a strong background in product management, finance system enhancements or project management, developing and executing product strategies that drive product growth and operational efficiencies, please apply!
Day to day:
Work closely with the Product Management and Engineering (PM&E) and Finance teams to formulate and execute a product strategy that aligns with the cross-brand goals to achieve operational efficiencies and support growth across our sales channels.
Lead the technical product direction in executing and prioritising features and functionality that drive commercial outcomes and business ROI that are aligned to business goals
Surface data-driven insights to help with product decisions and prioritisation - Develop and maintain a deep understanding of our customers, their needs and pain points to inform product decisions - Monitor product performance and iterate based on customer feedback and market trends
Manage the product lifecycle from ideation to launch, ensuring product quality and timely delivery to ensure we meet investment timelines and targets - Become an expert in your domain, live and breathe the product, advocating on behalf of customers
Track outcomes using OKRs that drive revenue focused outcomes and results
Collaborate closely with product, engineering, finance, and operations teams to deliver high-quality solutions
Identify and mitigate product development risks with effective contingency planning
Develop go-live strategies that drive product adoption and revenue growth
Ensure a seamless end-to-end customer experience across all channels to drive efficiency and sales growth
You'll be perfect for the role if you have:
3 - 5 years of product management experience, focused on delivering measurable ROI
High level stakeholder engagement and communication skills
Bachelor's or master's degree in Finance, Business, Computer Science, or related field
Experience with finance systems within a travel agency, online travel distribution, and other internet-scale environments
Strong analytical skills with a data-driven approach to decision-making
Deep understanding of Agile methodologies and product management best practices
Ability to assess technology disruptions, minimise internal risks, and identify opportunities
Capability of translating complex financial concepts for both technical and non-technical audiences
Experience in leading finance projects within technical environments
What you will enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
🎉Development: Individualised, ongoing Learning & Development via communities of practice. Dedicated time to learn, share and collaborate skills, interests and goals, as well as contribute your own expertise and insights of others.
⭐Innovation Days where you have the opportunity to create, collaborate, and bring innovative concepts to life!
🧑💻Dedicated Engineering Days, often hosted by technology partners off-site, where staff have an opportunity to increase knowledge and skills, and test out new and exciting technologies.
🔧Access to learning tools such as Udemy for ongoing technical skills development
♀️Women in PM&E group - this comprehensive program aims to foster gender diversity and empower and support women in their pursuit of successful careers in technology. It encompasses a variety of initiatives, workshops, mentorship opportunities, and networking events.
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Irreverence. Ownership. Egalitarianism.
#LI-KC1#LI
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