Project and Change Manager
Join Our Global Marketing Team as a Project and Change Manager
Are you ready to lead transformation and shape the future of global brands? Flight Centre Travel Group is seeking a Project and Change Manager to drive strategic initiatives and champion change across our B2B travel portfolio.
In this dynamic role, you’ll manage high-impact projects from concept to delivery while ensuring change is embraced across people, processes, and culture. Acting as the link between vision and execution, you’ll help deliver sustainable outcomes that make a real difference.
What You’ll Do
- Lead end-to-end delivery of strategic projects, managing timelines, budgets, and risks
- Drive change management plans, including stakeholder engagement, communication, and training
- Collaborate across global teams to align initiatives with business goals
- Facilitate governance and reporting for senior stakeholders
What We’re Looking For
- 5+ years in project, change, or transformation management, ideally in global B2B environments
- Strong knowledge of change frameworks (ADKAR, Prosci, Kotter) and project methodologies
- Experience in marketing, digital, or customer facing transformation
- Skilled in tools like Smartsheet, Asana, Jira, or Monday.com
- Exceptional communication and stakeholder engagement skills
- Ability to thrive in fast-paced, multi-brand settings
Preferred Qualifications
- Bachelor’s Degree in Business or Project Management (MBA a plus)
- Certifications in Project (PMP, PRINCE2) and Change Management (Prosci, ADKAR)
Your Day to Day:
Project Delivery and Execution
- Lead complete planning and delivery of strategic projects
- Manage project plans, budgets, and risks
- Coordinate globally for clear accountability
- Identify risks and implement mitigations
- Prioritise to achieve timely, budgeted outcomes
Change Management and Stakeholder Engagement
- Plan change management: stakeholder analysis and readiness checks
- Develop change plans with communication, training, and engagement
- Serve as communication bridge for clear messaging
- Build readiness and trust among stakeholders
- Ensure lasting change post-delivery
Communication and Governance
- Facilitate steering meetings and updates for global stakeholders
- Ensure accurate documentation and reporting
- Create clear project materials like timelines and presentations
Cross-Functional Collaboration
- Work with marketing, sales, finance, and product leaders on initiatives
- Align with global strategy while supporting regional needs
- Foster relationships for integrated execution
What you will enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minorities and people with disability, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status
🎉Development: Individualised Learning & Development pathway options
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year including our most popular events on the calendar Global Gathering and EOFY Celebration (Bangkok in 2026!)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Please note: applications can only be considered by candidates who are based, and have the right to work, in Australia without restriction or requiring visa sponsorship. Remote working options are not available for this position.
