At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel!
The purpose of a Service Operations Coordinator is to coordinate the Service Operations, Product & Property team activities to assist in the successful delivery of all aspects of the technology components associated with new store openings, refurbishments and closures.
Day in the life:
Coordinate all Technology tasks involved in New, Refurb, closure of stores
Work alongside the Property and Technology teams to ensure successful delivery of requirements
Liaise with property, vendors, service and field operations teams
Key liaison between the business, vendors and technology areas for escalation of any issues that arise in the opening, refurbishment or closure of stores
Document and Identifying technology process improvements on an ongoing basis for new, refurb & store closures
Support Service Operations in delivery of process improvements
You'll be perfect for the role if you have:
2+ years’ experience in coordinating technology fitout/refurbs
Experience in relevant industry
High Attention to detail
Impeccable Task management capabilities
Excellent Communication & Stakeholder management skills
ITIL Experience desirable
What you'll Enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Lt
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised Learning & Development pathway options
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
Apply Now
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