Business Leader – Travel Associates

At Travel Associates, we’re known for delivering the best client service in the industry. As demand for luxury travel skyrockets, we’re searching for a inspiring Business Leader to take the helm of one of our leading stores – inspiring a high-performing team and building an unmatched reputation in premium travel.

This is your opportunity to combine leadership excellence with a passion for luxury travel, driving business growth while creating unforgettable journeys for our clients.

Why this role is different:

As a Travel Associates Business Leader, you won’t just be managing a store – you’ll be leading a luxury travel hub. You’ll work with experienced consultants, foster client loyalty, and bring your entrepreneurial spirit to life through networking, events, and strategic growth initiatives.

What you’ll be doing:

• Leading and motivating a team of expert luxury consultants to exceed sales and customer experience targets
• Driving local marketing strategies, client events, and networking to grow your client base
• Overseeing the smooth running of the business, including staffing, cost management, and operational excellence
• Coaching and mentoring through monthly one-on-ones, identifying growth opportunities for each consultant
• Building strong industry relationships and staying at the forefront of luxury travel trends
• Delivering an NPS score that reflects world-class client satisfaction

Your one-of-a-kind benefits:

• Uncapped earnings – base salary + unlimited incentives
• Leadership in luxury – work with New Zealand’s most respected luxury travel advisors
• Quality client time – our stores work by appointment, giving your team time to deliver exceptional service
• Office atmosphere – enjoy stability, experienced leadership, and a dedicated luxury client base
• Industry perks – from luxury famils to global trade shows, 60% of staff travelled this year for educationals
• Travel discounts – including friends and family offers through the Flight Centre Travel Group
• Recognition & rewards – from sales incentives to global reward trips

What you’ll bring:

• Proven success in sales and leadership (in the travel industry)
• Strong business acumen and commercial awareness
• Exceptional relationship management skills – with clients, suppliers, and your team
• A strategic and proactive mindset to grow market share
• A passion for luxury travel and delivering unforgettable experiences

It’s an exciting time for luxury travel at Travel Associates.

If you’re ready to inspire a team, lead a thriving business, and make your mark in the travel industry – apply today.