During her time away from FCTG, Christina learnt the importance of a great company culture

Person, Building, Bridge, Rope Bridge, Suspension Bridge, Soil, Path
May 14 2021

Christina won't ever take a great company culture for granted again, a lesson she learnt during her time away from FCTG. 

Christina's first FCTG role was as a travel consultant at Flight Centre  Highpoint back in December 2018. From her two years she was under the retail brand, she completed her Cert III in Travel and Tourism, leadership and management training and was well on her way to becoming an Assistant Team Leader in her store... just before COVID hit in March of 2020.

In response to the overflowing number of cancellations and refunds from customers, Christina transferred into another store to lend a set of much-needed hands to process refunds and cancellations. Despite retaining her job during COVID, Christina didn't feel like she had a strong enough foundation under her to support her career progression and eventually made the decision to leave the brand in July 2020.

"During my time away from FCTG, I learnt not to take such a great company culture for granted," Christina reflects.

"Most companies and industries don't hold a light to the positive, encouraging and most importantly fun atmosphere FCTG provides to their staff. This was something I really missed when I left the company."

When FCTG's Alumni site, Flighties Forever, launched in March, Christina jumped at the opportunity to apply for a new opportunity as travel manager in the Corporate Traveller brand.  Christina felt this was the right next step for her career journey and secured the role in late March 2021.

"Corporate Traveller was an exciting new challenge from my previous role. I wasn't really sure what to expect but it was a breath of fresh air and just what I needed coming back into the travel industry," Christina admits.

"For anyone that is considering applying for a position in another brand, I say just go for it! It is completely refreshing to take on a different role and perspective of what FCTG has to offer our customers. I have had nothing but a positive experience coming back (even though I am back in my training wheels)."

"The culture and support that FCTG provides is like no other workplace I have been a part of. While the work we do here can be challenging and stressful at times, you never go unrecognised or under appreciated. Most of all I love booking travel and being a part of our clients' journeys and I couldn't pick a better company to do that for."

Related stories

City, Urban, Dress, Formal Wear, Gown, High Rise, Handbag, Adult, Man, Person
Flightie Spotlight: meet Ankita Parmar

How did your journey begin? I joined FCM Travel India in March 2019, taking on a role in Strategic Alliances and Brand Strategy. Prior to this, I gained diverse experience...

Read more
Herbal, Photography, Person, Vegetation, Vine, Blazer, Suit, Portrait, People, Outdoors
Flightie Spotlight: Meet Discova BDM Quynh Dinh

How did your journey begin? I started as an intern at Discova Hanoi, Vietnam, in November 2013. Back then, I was simply a countryside girl whose dream was to have...

Read more
Lifejacket, Vest, Person, Photography, Portrait, Coat, Jacket, Adult, Male, Man
Flightie Spotlight: Meet dynamo Suzi Borgelt

How did your journey begin? In 2002 I was at a friend's place when I noticed her impressive collection of wine bottles. She explained they were Flight Centre Buzz Night...

Read more

Recommended Jobs

Distribution Connectivity Specialist

New South Wales. Queensland. South Australia. Victoria. Western Australia Global Supply
Flight Centre Supply is looking for a Distribution Connectivity Specialist to make an impact by managing supplier integrations, API connections, and distribution platforms. Bring your systems expertise, problem-solving skills, and stakeholder management experience to a role where you'll own connectivity outcomes and drive reliable product availability across global partners.

Travel Manager - Auckland

New Zealand FCM
Experience the thrill of corporate travel booking! Fast-paced, rewarding, and fun—help businesses navigate their travel needs with expertise and enthusiasm

Corporate Traveler - Key Account Executive - Denver, CO

Colorado Corporate Traveler (US)
Ready to close high-impact deals and shape the future of corporate travel? As a Key Account Executive at Corporate Traveler, you’ll lead strategic sales conversations with C-suite decision makers, manage a complex sales cycle, and deliver tailored solutions to major accounts ranging from $750K to $5M. If you’re a driven closer with enterprise sales experience and a passion for solving business problems, this is your chance to thrive within a global organization known for innovation, agility, and travel expertise.

Corporate Traveler - Senior Account Executive - Park Ridge, NJ

New Jersey Corporate Traveler (US)
Ready to drive new business and take corporate travel to the next level? As a Senior Account Executive with Corporate Traveler, you will be at the forefront of building key relationships, managing the full sales cycle, and delivering tailored solutions to diverse sectors. If you are passionate about sales, thrive in a dynamic environment, and have a drive for success, this is your chance to make an impact while growing your career with a global leader in corporate travel.

Scott Dunn - Head of Sales & Guest Experiences - New York, NY

New York Scott Dunn
Join our team as a Head of Sales & Guest Experiences USA and play a key role in driving sales performance, guest satisfaction, and team success. Lead high-performing managers, shape commercial strategy, and influence business growth through exceptional leadership, productivity, and customer experience excellence.