Cruise Product Coordinator - Broadbeach, QLD
If you’ve got an eye like a hawk for detail, love a well-organised to-do list, and get energy from solving problems before they happen, this role is for you.
As the Cruise & Inventory Operations Coordinator – Groups, you’ll play a key role in the organisation, management, and facilitation of group and charter inventory—the backbone of our Fly, Stay & Cruise holiday packages. You’ll keep our Traveltek inventory accurate, ensure promotions and pricing are competitive, and support smooth post-sale operations. Working cross-functionally with Product Managers, Sales, Suppliers/Cruise Lines, and After Sales, you’ll help deliver seamless cruise holidays to thousands of travellers.
A day in the life:
- Coordinate and track group space, charter allocations, and cruise contracts
- Load, maintain, and audit cruise inventory and pricing across systems
- Package and promote group and charter inventory with Product Managers
- Monitor sales performance and run competitor pricing analysis
- Flag pricing, inventory, and promotional opportunities to improve conversion
- Support promotional campaigns with accurate data and rate updates
- Manage cabin naming, allotments, cancellations, and deadlines with cruise lines
- Provide real‑time support to Sales and After Sales teams
- Resolve inventory, booking, and post‑sale queries with internal teams and suppliers
Who you are:
- Experience in retail or wholesale travel operations within the cruise industry
- CRM, inventory, or reservations system experience (or similar booking platforms)
- Strong proficiency with spreadsheets and business systems
- Excellent attention to detail and ability to manage large data volumes
- Highly organised, proactive, and strong time‑management skills
- Clear, confident written and verbal communication skills
- Comfortable working independently and in cross‑functional teams
- Experience analysing weekly sales and inventory performance (desirable)
- Exposure to pricing checks, competitor analysis, and promotional support (desirable)
- Ability to turn data insights into practical actions (desirable)
What you'll enjoy:
📚 Ongoing brain power-ups and skill sharpening
🚀 Catapult your career across a network of brands and businesses in an evolving industry
✈️ Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program
👩⚕️ Access to industry leading health and well - being programs and financial advisors
🌴 Set up shop in a swanky beachfront office in Broadbeach
💃🏿 Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!
👐🏻 Take volunteer leave as part of giving back to the local community
#LI-KP1#IGNT#LI-Onsite
