Professional Development

At Flight Centre Travel Group we've created a culture of learning.  

Your personal and professional development is important to us.  

We'll regularly update this page with articles from our experts on topics ranging from job-ready tips and advice to leadership skills.

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Find out why right now is the best time to be a Travel Sales Consultant

Travel doesn't look the same as it always has. With international travel borders opening up, booking travel has only become more complex and our amazing Travel Sales Consultants are more...

Published on Dec 20, 2021

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How to handle a crucial conversation: Diary of a (somewhat) reformed confrontation avoider

One thing I love about working at FCTG is the ample opportunities to grow and better myself both personally and professionally. Our learning and development team offer countless courses, both...

Posted by Emily Walker on Oct 26, 2021

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Building a great team culture, the FCTG way: Family, Village, Tribe

At Flight Centre Travel Group, we have built our business upon the foundations of Family, Village, Tribe. This structure is based on the theory that human beings have and will...

Posted by Emily Walker on May 27, 2021

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Why Company Culture is the Single Most Important Thing in any Business

General Manager of Corporate Traveller, Tom Walley, has had a stellar 17-year career with Flight Centre Travel Group (FCTG) and has seen the good, the bad and the ugly when...

Published on Mar 24, 2021

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Are we moving towards an open talent workforce?

Born out of the industrial revolution, ‘standard employment’ (a term coined to describe a permanent full-time employee), has been on the decline for the past decade. As the workforce continues...

Published on Mar 24, 2021

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Power Skills

Skills of the 21st Century to propel your leadership potential. For years, recruiters and HR Leaders have talked about “skills of the future”. It’s now no longer acceptable to simply...

Published on Feb 22, 2021

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Why Networking is Key to Growing Your Career

It’s not what you know, it’s… well, you know the rest. We’ve all heard it a million times. It’s who you know that opens doors. And it’s who you know...

Published on Feb 15, 2021

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Important Lessons Travel Teaches Us

Aside from map-reading skills and how to order a beer in 5 languages, travelling to new places teaches us important lessons that invariably enrich our lives, by exposing us to...

Published on Feb 10, 2021

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How to Nail your Interview in 2021: From using your (A)ge as a strength to (Z)oom backgrounds

A job interview can seem daunting at the best of times, even more so if it has been a while since your last one. Read below our top tips on...

Published on Feb 4, 2021

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The 4 Learning Styles: Upskill More Efficiently by Embracing Your Learning Style

If you’re about to embark on upskilling, give some thought to how you prefer to learn and you might find the learning process less daunting.Have you ever given thought to...

Published on Feb 4, 2021

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