From giving away fruit baskets to brand new cars... Willem witnessed the rise of FCTG South Africa from the ground up.

Porch, Wood, Person, Patio, Hardwood, Pergola, Deck, Plywood
Mar 16 2021

From giving away fruit baskets to brand new cars… Willem witnessed the rise of Flight Centre South Africa from the ground up - an experience he will cherish forever. Despite leaving 16 years ago, Willem can still fondly recall his time at FCTG and the many memories he’s kept close since.


Willem started his Flight Centre journey with South Africa in 2001 working in an IT role for three years before moving into a Team Leader role as part of the Technology Operational team. 


Willem now works as General Manager and Systems Development Manager for the largest Digital Signage Company in South Africa.


While reflecting on his time at FCTG, Willem calls attention to the amazing people he has met including Karen Janssen; who hired him, Shane Flynn; the country leader for South Africa at that time, as well as Ilse Rall who has since moved to Australia and has recently started back in the Australian recruitment team after being on stand down.


Willem also recalls being moved by Graham “Skroo” Turner, during one of Skroo’s routine visits to South Africa. Willem relives being shocked when the CEO and Founder of such a large global company remembered (in Willem’s own words) “the little IT guy from Johannesburg.”


“At the time I started working, Flight Centre had approximately 6000 staff members worldwide. Whenever he came to visit, [Skroo] always remembered my name. That in itself was mind-blowing and showed me that I was working at a truly amazing company,” Willem says.


What Willem loved most about working at Flight Centre was the value that was placed on its people and their ‘brightness of future’. Everyone belongs to a family, village and tribe and this supportive work community provides an exciting and challenging career path with personal and professional growth always a core focus.


Willem also considers himself extremely lucky to witness such passion and exponential growth in his home country of South Africa.


“[We] went from awarding the top consultant a fruit basket to giving away a car and a trip around the world!” 


Even now, 16 years on from when Willem moved away from his Flight Centre family, he still stays in touch with old colleagues and always cherishes the moments they shared together.


“The biggest career mistake I ever made was leaving the Flight Centre. Hopefully, I will be able to be part of the FC team again in future,” Willem tells.

Related stories

Airport, Airplane, Transportation, Vehicle, Aircraft, Person, Airfield, Female
Having left and returned to the FCTG family twice, Kristy knows better than anyone what keeps people coming back

Kristy Fennell is a 17 year Flightie veteran with a career progression evolving from retail to corporate. Having left and returned to the FCTG family twice, Kristy knows better than...

Read more
Person, Sunglasses, Clothing, Hat, Watercraft, Vehicle, Transportation, Boat, Vacation, Architecture
What a luxury – how Lisa found her dream role in Travel Associates

Lisa credits her time at FCTG to many memorable milestones, which include meeting her partner and creating a family together. Hear how stand down helped Lisa become the happiest she...

Read more
Person, Fitness, Working Out, Sport, Exercise, Sports, Gym, Shorts, Clothing
With FCTG’s host of brands, Sarah was able to find her BOF while pursuing her passion

Sarah launched her Flight Centre Travel Group career in 2008 as a Travel Sales Consultant at Flight Centre West End in Brisbane. While she worked full time in her role,...

Read more

Recommended Jobs

FCM - VIP Corporate Travel Consultant - Remote, USA

Virtual - USA FCM
Are you an experienced Corporate Travel Consultant and ready to take your career to the next level? With 2+ years of experience, you will manage domestic and international travel for business travelers, coordinating flights, hotels, cars, and grou...

FCM Meetings & Events - Event Travel Consultant - Philadelphia, PA

Pennsylvania FCM Meetings & Events
We’re looking for an Event Travel Consultant to support end‑to‑end travel coordination for meetings and events. This role manages bookings, attendee communication, and policy compliance while delivering exceptional customer service. Ideal for deta...

FCM Meetings & Events - Event Travel Consultant - New York City, NY

New York FCM Meetings & Events
We’re looking for an Event Travel Consultant to support end‑to‑end travel coordination for meetings and events. This role manages bookings, attendee communication, and policy compliance while delivering exceptional customer service. Ideal for deta...

Corporate Traveller - Customer Success Manager - Toronto, Canada

Ontario Corporate Traveller
Join Corporate Traveller as a Customer Success Manager and drive customer satisfaction through strategic operational improvements. In this role, you will analyze data, identify growth opportunities, and collaborate with teams to optimize the custo...

Flight Centre - Travel Consultant - Kelowna, BC

British Columbia Flight Centre Brand
Join our team as a Travel Consultant and turn wanderlust into reality! You will be the mastermind behind unforgettable journeys, from planning to booking seamless getaways. Dive into a world where every day is a new destination, crafting dream vac...